-
February 2024 by Caleb Matzke
Poorly staffed. Assistant manager refused to help or explain why an order wasn't filled. The stated "I shouldn't even sell you this." Okay then, don't. Do your job or get another one.
-
October 2023 by Ashley Klapper
Love this place! Always so helpful
-
July 2023 by Marty Rood
Had what I was looking for.Answered my questions as well.
-
July 2023 by Lisa Hardy Valentin
Have no idea , about simple question. My honest opinion, u should hire people with automotive experience.
-
May 2023 by Alicia Hyberger
The manager was very helpful. He even installed my battery at no additional charge! Thank you!
-
March 2023 by Pudgie 31
As a person who works there you can the best products and the "most of time" best prices. Battery, wipers and diy is a good place and if not you got there competitors across the street.
-
February 2023 by Kurt Timmerman
Purchased a battery for my truck today. Joseph installed it for me and saved me the frustration of doing it myself. Great customer service!!
-
January 2023 by Kenneth Harlson
Poor customer service! The guy behind the counter saw me come in and I said "hello". I then went over to the headlamp section to find a replacement bulb. I found what I needed and proceeded to the checkout. He was in the back taping up boxes or something out of view. I attempted to use the self checkout but that didn't work. I then called out to grab his attention. I got nothing. Another customer came in and still no sign of an employee for five more minutes. An older gentleman came in to ask directions and talked to the other customer loud enough for the employee to have heard them. No response from said employee. The other customer asked if I'd been waited on and I replied that I had been waiting for some time. I then called out "excuse me" quite loudly. Still no response from the employee. Never shopping in the Monroe store again!
-
December 2022 by Jillian Stietz
The lady even helped me change my lights.
-
December 2022 by John Lincicum
I've been here many times. Just recently got a turn signal flasher that goes under the dash to make the turn signals turn on and off when you're making a turn in the 1996 Dodge truck. I was surprised that it was less than $8.00. I had been putting it off because we got a printout and on it it said that it was over $70. An employee must have looked something up wrong a long time ago.
-
October 2022 by Mike Klitzke
Always good service here. If they don't have your part they can easily look it up and have it ordered fast
-
September 2022 by DeB Marshall
The staff is so very knowledgeable and always willing to lend a helping hand to someone like me who doesn't know squat about cars or where things are under her hood LOL
-
August 2022 by Queen Jewl
Thank you so much Joe for taking time to help me change my blinker bulb!!! Very kind and helpful highly recommend I will definitely continue services here! (:
-
February 2022 by Lamasters Maravilla
We are BLESSED to have these good folks to help us out! Everyone is kind, eager to help and go above and beyond in their job. Thank you to ALL at Auto Zone!
-
December 2021 by Greg Barker
The fine staff will gladly assist you in finding what you need to make your experience quite smooth