-
November 2023 by Jay Johnson
I recently bought a used truck from Dearth. Everyone there is polite and doesn't make you feel pressured to buy. I actually left after my test drive and drove 1 1/2 hours home. I can't say I got a great deal as the value for my trade in was virtually nothing. I quickly made a deal to sell my car privately for double their offer instead. And there was no coming down on the price for their truck. But they did put a new set of tires on it since the tires that were on it were pretty worn. I eventually bought the truck 3 days later.I just had to go back to replace a glitchy rear back up camera and some wires that had become disconnected. They fixed the issues at no cost to me...just my time and gas. Overall the experience at Dearth was very good. I would look to buy here again if I'm ever in the market again.This Ram Laramie truck is Nice! More than what I was actually looking for. Glad I made the deal.
-
October 2023 by Matthew Leja
Purchased my 2022 Jeep Gladiator at this dealer, which had all of the options I wanted in the model. The sales department was very friendly and helpful in the purchase process. I've owned the vehicle since March and am very pleased with the off-roading capability and handiness of having a Jeep with a truck bed. Thank you!
-
October 2023 by Sara Jenkins
Great sales team and great service. Make sure to ask for Craig in sales.
-
June 2023 by Debra L Kirby
I was there a month ago and had an oil change and tire rotation. When I was in Illinois, my car started making a thumping noise. I had my car looked at, to find out that the front tire had only two lug nuts out of the five that were tight. Called dealership and said it wasn’t them. No one has touched my car since them. Could have been a major disaster. I will never take it to them again. Very upsetting
-
December 2022 by Sr flygirl
It's always a pleasure to go to Dearth's! Their service is bar none, the best! They're always friendly, professional, & honest! Their honesty is so appreciated bc other automotive companies I've been to in other cities I've lived in were not as service oriented & honest as at Dearth Motors. Happy holidays Dearth employees ??
-
September 2022 by Kenneth Foltz
Excellent, excellent service. My oldest grandson was having trouble with the push button start on his Ram Laramie. It worked periodically and sometimes he would have to use the remote start, however, that wouldn’t work all the time either. My grandson lives in Janesville and we live in Lena. The truck was in Lena getting new tires on. It would not start for us and someone suggested we take it to the Dodge dealer in Stockton or Freeport. For a number of reasons we chose not to so I called a dealer I trusted. From my first call the service manager was helpful and knowledgeable. Even though they were swamped with work they were able to get it in, diagnosed, part was ordered and repaired. The entire process was perfect. Dearth can be very proud of their service department. If you’re driving a Chrysler product don’t chose anyone but Desrth Motirs for your service.
-
August 2022 by Dillion Woollums
Awesome experience. Very transparent and friendly staff with a GM that will deal with you directly! The most competitive buy out prices around. Highly recommend shopping here!
-
July 2022 by Sunn Sett
My wife and I recently bought a used 2010 Grand Caravan from Dearth CDJ&R and I must say our expectations were exceeded by far. I admit we were a bit impatient about the timing of the processes, but we bought the van just before Memorial day weekend which is completely understandable. When we received the Van it was very presentable and they addressed every issue and concern with the Van and we were very impressed. Kevin and Brain were very helpful and prompt on getting back to us as well.
-
July 2022 by Ainsley Krueger
Service department always takes care of my vehicle whenever there's an issue. Excellent service!
-
May 2022 by Kelvin McCabe
Drove up from quad cities to get a v8 Durango. Couldn't be happier with how it went as my trade-in had an issue that could have made the whole deal go south but they figured out a way to work it out and honored their trade-in estimate to help the financing go through easy-peasy. They were completely honest and transparent about everything... no stress! Highly recommend this dealership to anyone - just a fantastic experience all around.
-
March 2022 by Walter
Brought my vehicle in for an oil change and tire rotation. They charged me an extra $10 in hidden fees- and never even rotated the tires! Extremely disappointed! I won't go back there. AVOID!!!
-
January 2022 by Tony Kehrer
Not very impressed. I'm sure that lack of sales have taken their toll on the staff but some of the comments made were not appreciated. We felt like we were a burden and told if we were not there they would have locked the doors already and would be drinking beer and playing bags. Very disappointed. I found a new jeep at another dealer who had time to work our a deal.
-
January 2022 by Lillian Herricks
Great people great cars great deals ask for Craig he's the best
-
November 2021 by Eugene Woodley
I called to the service department for an appointment at 3:30 PM Friday afternoon for a code that came up on my 2020 Ram 2500 Cummins diesel, service department was busy. I was told that I would receive a call back that afternoon. No callback that afternoon, so I stopped by the dealership on Saturday. The gentleman I spoke with took my info and told me that someone would call me back on Monday morning, Monday came and gone and this is now Thursday of that same week. Still no callback, I will never darken your doorstep again. Very poor service.
-
August 2021 by Cindy Price
Bought a used vehicle on a holiday weekend. Great experience! We will definitely be back.
