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February 2024 by James Penegar
Very nice and caring for your animals
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January 2024 by Davontay Oden
I want to start off by saying that I don't ever want to be the person to leave a negative review, however, the experience I had at this place calls for it. First off, My dog had a medical emergency and on the website it specifically list that they offer emergency vet services. Upon going up there with my dog they then up and tell me that I would need to schedule an appointment and I'd possibly have to wait days to have my pet emergency looked at.. That's like going to the emergency room and them telling you that you'd have to come back another time. That made no sense to me. Second the receptionist ladies had ZERO empathy whatsoever. They were rude, short, and honestly, just didnt seem like they should be working in that kind of environment... It's worth finding a vet that makes you and your pet feel comfortable, and the Monroe location just ain't it. Just frustrating that they are the only vet in Monroe. Also, if you're looking for for an emergency vet I'd also look into other vet offices. Just FYI. I have heard good things about the Broadhead location, but I personally go to Sugar River in Broadhead and they're honestly the best. They have that small hometown feel and hospitality. I just felt like I needed to leave my review due to the awful service. My pet was super sick and they had no empathy whatsoever. It's very, very frustrating in times like that.
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January 2024 by Helen La Dow
Have been there twice. I don't like it when they take your pet in the back room and leave you in the room.
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November 2023 by Stephanie Howell
Great service, very friendly staff
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September 2023 by Jeannie Doyle
It was very sad. Good vet, but we had to put down a 4 month old kitten. My grandson and daughter in law were able to stay with him and hold him while he left.
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September 2023 by Shawn Campbell
Our dog was not doing well and had to cross the rainbow bridge. It was late in the day, yet the kind staff stayed after ours to tend to our beloved dog, Cisco
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September 2023 by toree baker
i'm never using the monroe vets office again. Worst one I've been to.Unprofessional(I could hear what they were saying while waiting)and they don't trust what their clients say. I'll stick with my main vet I've used for close to 20 years.P.s only reason I went here is my vet couldn't see my dog for a few weeks(booked up) and she needed to get checked out sooner then that.
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August 2023 by Twyla Kale
Great appointment. Yearly vaccinations..Only down was 9 lb chi Was in pain for 3 days.
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July 2023 by Brenda Niesman
Very Patient, Kind & Understanding With Our Cats. Jumper Had A Bad Bout Of Carsickness & Nerves & Puked On Herself In The Carrier As We Got There, They Were Very Helpful & Understanding About When We Neede To Pull Her Out To Clean Her & The Carrier.
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July 2023 by Mary Bednarek
Great staff that is friendly and very knowledgeable. I would highly recommend!
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July 2023 by Jenelle Kendrick
Called Monroe, scheduled an appointment for Saturday. She never mentioned it was gonna be in Brodhead. I assumed since I called Monroe, it would be in Monroe. Nope! I drove all the way to Monroe and back for the appointment. When I called to ask when Monroe would be opening the lady was rude as ever. :/ Just sucks that every experience with them is a rough one..
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May 2023 by Rene Elmer
Very helpful and caring team!
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April 2023 by Amanda Linard
Great staff & affordable rates.
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January 2023 by Tara/Dizzy Ace
Very Good and Compassionate vets and Staff
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November 2022 by Mary Holbert
Very caring and thorough!! They all make you feel at ease when your pet is sick.
