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July 2023 by Be Preston
Had a po box payment come due and instead of a call, email or message in my online portal they sent a paper to my residential mailbox which I do not check often (hence the po box) so my payment lapsed by 5 days and they sent everything in my box back including all of my income for the month. I asked for a hold to be put on my mail so the payments could be resent, told it would be done, it WAS NOT DONE. So my income got sent back a 2nd time! Then after driving 5 hours to pick up my checks in person I came in to pay my box and they still charged me double for "handling fees" after completely MISHANDLING my mail!? Not to mention after I'd come in to get my "held mail" & being told they'd messed up and actually NOT held it at all, I'd came back into the building to mail something a few mins later and overheard the lady behind the counter loudly running her mouth about me for the whole lobby to hear. Disgusting behavior for an "adult" in a "professional" setting! I've always had good interactions with the tall man who works the counter but the middle aged lady with the attitude from h*ll gives me anxiety and poor service every interaction. Do better USPS! Smh
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June 2023 by Chet Walker
Beautiful old building and friendly staff
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August 2022 by Deloris Petit
I have packages with tracking numbers not scanned as being delivered in Monroe Wisconsin. So I hope you have the correct address.
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July 2022 by R
Weekend mail carriers are ALWAYS skipping the delivery and making up excuses like no access to deliver when they get paid more to work weekends and don’t even deliver a package when they are right here . They would rather make up an excuse than actually do their job ..WHICH IS TO DELIVER PACKAGES…..NOT HARD AT ALL
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December 2020 by Jen Enck
Beautiful building! The staff are always helpful, I usually never have to wait very long.
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June 2018 by Douglas Crooks
Very good clerks. Always smiling and know their jobs well. The Postmaster is very helpful and is also eager to help.
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December 2017 by Anisa Jackowski
I had to wait 40 mins to speak to someone! Ridiculous! Staff are friendly, but they obviously are in need of more help..
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November 2017 by Linnea Guse
I have used this post office for many years and have always found the workers to be pleasant and very helpful. They are definitely a five start PO.
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November 2016 by Justin H.
Great service for you mails needs.
