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“I had a question about the new checking options. Deanna explained them both to me, and helped me decide which one to go with. Very professional very efficient.”
“I joined my husband at this bank, who’s used it for over 20 years and we love it! Everyone has been so helpful, between my name change and getting our house loan through them!”
“Huge shout out for Marci & Nicole for knowing their customers! My mom was being scammed and when she requested a large amount of cash, it was noticed & reported to myself & police. Marcie even went to mom’s house to make sure she was safe! Above & beyond her job!! Thank you so much Nicole for alerting Marcie! These ladies know protocol for important situations. ?. Who wouldn’t want this kind of protection from your banking facility?”
“I've been a customer for years, but brought my young children in to make their first deposits into their Kids Club accounts and they had a great experience. Of course the Easter candy helped. ? Thank you, Denise, for your excellent customer service!”
“I had a difficult transition to the new bank. Edith stuck with it and was very compassionate and caring in that it was taking so long. Her willingness to help by going over and above is the reason I stayed with this bank.
Edith and Heidi are a valuable addition to the new bank as are the tellers. We need people who treat us as people not just another number.
Thank you so much!”
“I bank here with a savings account. I come in from time to time for quarters for laundry day and all of the chicks are helpful & great! The bank looks nice too. Clean & neat. I auto save from my workplace and the transfers are consistantly correct everytime. What more can I ask for?!? A+A+A+ A good financial institution, bar none.”
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“Patty helped my during my international bank issue when I was in a total panic! Her and Bob saved the day!! Thank you so much Greenwoods. I've loved banking here since I moved to Monticello in 2018.”