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April 2024 by Danielle Diel
Overpriced groceries for a Walmart level experience. Only one employee on a check out lane and the guy on self check out (who stood there looking bored the whole time) couldn’t even be bothered to make sure each station had bags. The one I went to had 4 bags total in it. I’ll take my $150 (for about $50 worth of food) somewhere else next time.
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March 2024 by KS
Santi was not helpful, poor customer service and unfriendly.
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March 2024 by Wendy Mooney
Called to talk to Bakery dept. Kept being put on hold . Finally hung up after 45 mins.
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March 2024 by Barry Niesen
Pick up service is ridiculous. Can’t keep their commitments to time slots. I used to manage this exact role elsewhere and did around 400 orders a day and never missed a time slot. What does this store do a day? 30 to 50 pickup orders? Store isn’t built to do this kind of business and it shows. No back up plan for call offs apparently or no sense or urgency. Don’t get me started on the inventory levels and the substitutions… is there a character limit to these reviews? And now after further review we didn’t get 80% of our order. No can goods, no bread items… and we get a store credit? We’re never coming back here. Promise!
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March 2024 by Dan Bell
The worst location I've been to. Disgusting store.
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January 2024 by Zoie Steinhour
Went to get a birthday cake and asked if they could write on the cake for me… I would of preferred the cake without the writing if I knew it was going to look like this.. looks like chicken scratch.
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November 2023 by Johnny Love
I would avoid this place.I’m sad to say I’m not going back to this store again.It’s been going downhill over the last year or two. Well it’s there now.Constant lines. One check out lane staffed with multiple people in line. Seems like it’s always underworked and under stocked as well.Today there were over 10+ people in almost every line.They opened some more check out lanes and the employee was complaining about working and how they didn’t want to bag while they scanned my items.Mean while Tina the assistant manager stood there for around 15 minutes just talking to someone and laughing instead of helping anywhere.
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November 2023 by J W
Worst deli service ever. Go every 3 weeks. Always ignored while they slice meat. Have never seen 1 of the ladies wait on anyone. After repeated visits like this time i left my groceries & walked out. Will not be back. There's another one just down the road....
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November 2023 by Jeff Ruggaber
Easily the worst shopping experience I've ever had. Nothing wrong with the employees, because there were none. One lane open with at least 7 guests waiting. 4 self serve lanes that randomly worked. No one around to come help when they stopped working. At least 12 people in that line. Just ridiculous. So I get the check out and of course it goes haywire on me. I wait. And wait. Somebody finally comes, scans their card and walks away. Still doesn't work. So I start pressing buttons and it goes back to the start. Get through with my purchase and the receipt doesn't come out. I wait and wait and the guy comes again and the wrong paper is in the machine. So I just walk away. Pick 'N Save, just close your doors if you can't get people to work. We have lots of options in the grocery world, you are now not one of mine.
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November 2023 by Marisa
This store is not worth paying more for anymore. The customer service is non existent. There wasn’t a single check out lane open, so I had to scan $350 worth of groceries on self checkout with my 3 young children while the self checkout employee and other employees around watched and didn’t say a single word to me. I have been shopping at pick n save for 10 years and worked there for 9 and I will never go back. I refuse to pay more for groceries when I can’t even get mediocre customer service. I’d rather shop at Walmart.
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November 2023 by David Laures
On Sunday October 29th I was physically accosted by the self checkout woman! She tried to block my purchase of soda that was on sale stating there was a quantity limit. She lied as there was no signage anywhere limiting the amount. I confirmed this with a manager from a nearby Pick n Save. I told her to call a manager over. As I was trying to pay, she physically got in my way and put her hands over the credit card reader to try to block me from paying!!! The store was very crowded and I felt totally embarassed by the way she was treating me. The manager finally came over but never did anything to her or apologize for the horrible experience. Sadly I both called and emailed Kroger corporate and still have not heard back from them! AVOID THIS PICK N SAVE!!! Shop at Walmart, Piggly Wiggly, or anywhere else. You could be the next victim of poor and uncaring customer service here.
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October 2023 by Alex Davis
Avoid the deli boneless chicken wings and fried chicken breast. Last two times half was over cooked and also tasted off. 2 days before expiration. Really bad tasting chicken.
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October 2023 by Eric
Lots of rude shoppers in their own world. So if you bring your kids make sure to watch out for renegade carts..... But the selection, the quality of the food, and the prices make it well worth your trip.
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September 2023 by Morrigan Sissel
When going to any Pick n Save store we should all make sure to check fruits/vegetables, anything dairy and chips. First three might have mold or be old and the chips might not even be half filled with crumbs. Have found both very recently at many pick n save stores. Thought it was just one but its all. Getting very disappointed in how they are going. When i was kid they were the best stores out there. Now you cant go anywhere in the stores without finding at least some mold if not more.
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September 2023 by Debbie Norris
Always good produce and friendly helpful staff.
