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November 2025 by S P
Martel at US Cellular was absolutely amazing! He went above and beyond to help me get the right phone and a great phone case. His customer service was excellent, and his friendly attitude and great smile made the whole experience enjoyable. He really knows how to treat people right. I highly recommend asking for Martel if you visit—he’ll take great care of you!
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September 2025 by Jeremy Haubrich
Helpful employee but I've never had a worse headache from another employee's amount of perfume. The whole place smelled like a bottle of perfume was dumped out.
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September 2025 by Evelyn Paige
We had questions concerning international phone plans. The young lady whom we talked to was very condescending towards us and losing her patience with us. We walked out. I do not want to use there service anymore.
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August 2025 by Jorge Cru
Alicia is the best she she is very friendly and goes beyond for her customers I highly recommend her I give Alicia 100 stars 🤩 thank you Alicia
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April 2025 by Alex Ramirez
Martel Berry helped me out - Had a great experience at US Cellular thanks to the salesman who helped me pick out my new iPhone 16 Pro Max and accessories. He was incredibly knowledgeable, patient, and made the whole process smooth and stress-free. I really appreciated how he took the time to explain everything and made sure I left with exactly what I needed. Highly recommend
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March 2025 by Lisa Allen
I went into Uscellular to pay my bill with the consultant Emely Arroyo. I asked her after the bill was paid how much do I still owe on my phone. She let me know and also said there was going to be a discount on my future bills. I was so happy to know i was going to save almost 100.00! It is great to talk with an expert like Emely, Thank you!
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February 2025 by Joselin Rodríguez Santiago
If I could give them zero starts I would, the customer service is ridiculous. Emely took zero time to explain or answer any of the questions we had. If you don’t like your job maybe don’t be dealing with customer if you’re not going to provide service or clarify concerns/questions!!!
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January 2025 by Tanya Villa
Cody is great...he helped my daughter pick out a phone and helped her set it up..I will recommend Cody if you want to change phone carriers.
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December 2024 by Jessica Bemus
Cody Dearborn good job
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June 2024 by Rose Bogosian
Cody and his colleagues were so helpful. Cody ordered my new Apple products yesterday and they arrived today, getting everything transferred and setup. Excellent customer service. Thank you
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March 2024 by Curt Bloom
STAY AWAY. EVERY CUSTOMER SERVICE PERSON I HAVE DEALT WITH IS VERY RUDE. VERY UNPROFESSIONAL. EVEN THE MANAGER IS THIS WAY. THEY LIE RIGHT TO YOUR FACE. I STRONGLY SUGGEST GOING TO T-MOBILE.
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December 2023 by Kylee Alice
I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))
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December 2023 by Ky leh
I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))
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November 2023 by Jeff Bonogofsky
Went to trade in my phone and get more storage on a new phone . They were suppose to transfer the old phone to the new phone and the salesman Jarin explained he will get everything transferred. He messed up and set it up wrong we’re only phone #’s and picts came over missing 65 gigs of memory. He said don’t worry it will come over. I go back the next day “Sorry” we don’t guarantee it. ( We will not return your old phone it’s gone)Went home and called a I.T at us cellular and said that was an odd transfer. I could see the 70 gig file still. I go back to the store and told another lady who instantly verbally assaulted/rude to me to think I was dumb.. Then she said “she could get her manager who wouldn’t be able to do anything for me anyways” came over to belittle me too until I showed him the file un downloaded. 1st person never set it up right and luckily it wasn’t lost. No sorry we messed up or nothing. I’ll never go back to this particular location ever again. 1 thing is to belittle a customer when the customer was right all along showin you were wrong and asking you to fix your mistake.
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October 2023 by Dakota Lavota
Great experience with this location. One employee especially, Eric Giles was super helpful and knowledgeable. Will be looking for him every time we come to this location!
