Verizon at Cellular Sales on Washington Ave offers an outstanding wireless experience, characterized by knowledgeable and professional staff. Customers frequently highlight the exceptional service provided by team members like Elise, Sam, and Kevin. Many reviews commend Elise for her expertise in guiding customers through significant phone transitions, such as switching from iPhone to Android, while ensuring they feel comfortable and satisfied with their choices. Sam also receives high praise for his friendly demeanor, patience, and willingness to go above and beyond, making customers feel like they are purchasing from a friend. His attention to detail and commitment to customer satisfaction enhance the overall experience. Customers appreciate the staff’s willingness to assist with complex tasks, such as switching over multiple devices, and their ability to create a welcoming environment. Reviews consistently reflect a strong sense of gratitude for the team’s efforts, with many expressing a desire to return to this location in the future. Overall, Verizon at Cellular Sales stands out for its dedication to exceptional customer service, making it a preferred choice for those looking to upgrade their devices or plans while feeling valued and supported throughout the process.
The other store off of Durand had horrible customer service and terrible attitudes.
May 2025
Went there today to help a friend of mine with his phone. The staff are truly professional and amazing. The staff is 100 percent knowledgeable and knows their craft. They get all stars ⭐️ and great feedback here. Thanks again
September 2024
This store location has the best staff great service and it's kept very clean
