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February 2025 by Mary Haase
As a small nonprofit, I have been so pleased with all the “business” that I do with Citizens. They are so accessible, prompt and very friendly. They make my work so much easier. It is great that they take time to know me and my nonprofit personally!
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December 2024 by Mary Blessing
I have always received quick responses from my contacts at the bank. Very friendly tellers as well.
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December 2024 by Alicia Schloesser
Been banking here since I opened a savings account as a teenager. Customer service is great, employees are always there to answer any and all questions
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December 2024 by Brad Gauger
I have been banking here since my first savings account 15 years ago. They were helpful with any and all loans me and my wife have aquired. Never had an issue with service or anything. Has always been a very easy and transparent experience. I guess its exactly how i expect a bank to be. No hassles.
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November 2024 by Maggie Ewert
Great customer service
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November 2024 by Sharon Schraith
Molly was great helping us with our estate account and questions.
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October 2024 by Mike and Michele Houdek
Nice small town Bank where everyone knows each other and has personalized customer service. Customer support department are real people who work in Mukwonago, not an endless recording of pressing buttons.
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October 2024 by Dick Olson
Citizens Bank has been a loyal partner for decades. Great customer service!!
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October 2024 by Harold Cramer
Great home town bank with all the options of a big bank. All staff from the personal bankers to management team are wonderful to work with.
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January 2024 by J K
After much frustration with a large national bank, I began researching other options... What I found at Citizens Bank (Mukwonago) were far more local branches, a substantial increase in branch hour availability, all the services I had previously received, a much better app and a very helpful and friendly rep by the name of Lynn Ewert... With both checking, savings and business accounts, both I and my wife are very happy with our move to this local bank... Keep up the good work guys, much appreciated!
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January 2023 by Gayelynne Lawrence
Totally Love this bank they are always so nice to all customers
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November 2022 by Scott B
I haven’t lived in WI for over five years and I haven’t been in Mukwonago for going on four. But I still bank through CBM… Why?This past week, I needed a money order which is something I never do. While having some problems the clerk suggested I call my bank. Someone, not a machine, picked up on the FIRST ring! Her response was, ‘Wow, where do you bank?’ Plus, my issue was solved immediately.
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June 2022 by Cactus4738
Always helpful. They are a lot better than BMO Harris that's for sure!
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July 2021 by Donna M. Skaar-Huck
We have been with the Big Bend branch since it opened! We love that it is very convenient for us and everyone there always has a smile on their face:)
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April 2021 by Jon S
It's a bank. Nothing special, nothing bad. Typically no wait or maybe one car in the drive thru lanes. Rich who handles mortgages and refinances definitely wasn't my favorite person to work with though. I'd rather work with Leah again, but I think she's at another location or possibly doesn't handle mortgages or refinances any more.
