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December 2023 by Matthew V.
Seemed pleasant during the oil change, but didn't properly reinstall panel so it fell off while driving and was ruined. Returned and they would have a manager call back and "make it right". After a week, nothing. Recommend that you find other options.
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November 2023 by Abby Ritt
They definitely change your oil fast, took them maybe 10 minutes once they got started on it. Pricing options however were high, if you come here you'll end up paying between $91-$117 depending on whether you want the lower end or higher end oil. So yeah, the guys who changed my oil were very professional and fast, but the price was pricey.
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November 2023 by Jose Alba
They couldn't get my oil filter off, so we had to abort the mission. But the kid did over fill my tires to 36psi. when the specs say 33psi. So my tire pressure light went on and I haven't been able to turn it off since. Hopefully you broke a sensor kid! Thanks Take 5!
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November 2023 by Lisa Braun
I arrived 20 minutes before closing and was told they “couldn’t” change my oil because they had to put “too much torque” on the bolt that holds the oil pan. When I asked for a top off, I was told it wasn’t necessary. When I asked them to actually check the level before saying that, it was confirmed that I did in fact need oil. They reluctantly gave me a little oil, never showed me the dip stick so I could confirm the level, and proceeded to slam my hood shut and send me on my way. While I may go to a Take 5 again, because their service is usually good and convenient, I will certainly not be going to the Mukwonago location again. They were jerks.
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October 2023 by Jeri Davis
They offer a 25% discount for vets. My husband, a USAF Vietnam Era Veteran was unable to take his car in for a scheduled appointment due to illness. Our son offered to take it in. He had my husband's Honorable Discharge papers and the registration to prove the car was my husband's. They refused to give the discount saying my husband had to be present. He would have been if he wasn't ill. The webpage says "must show proof of service or military ID". It says nothing about having to be present. He wasn't trying to pull a fast one or a scam; he was just trying to get the discount he was entitled to as a Veteran and our son was just trying to help him out since he was ill and needed the oil changed.Since it needed to be done and he was there already, we told our son just to let them change the oil. I'm not sure we will be going back. I think we will find a place that actually respects our Veterans.Service: Oil change
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October 2023 by Kim Cournoyer
The initial technician seemed to be possibly in training. He lacked confident knowledge in which kind of oil would be the best for my older vehicle that has higher mileage. The technician assisting and maybe training the young man knew more about the type of engine I have. A better understanding and choice was then made on which oil was best to use. The advice made better sense, instead of what seemed to be a sales tactic. Overall, I hope that the young man becomes more confident in the mechanics of vehicles altogether. The uncertainty in his voice and mannerisms does not make Take 5 look very professional.
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October 2023 by Kevin Gong
The service was goodJust more expensive than the dealer. Tire rotation not availablePlus the tech recommendation for oil was higher than OEM specifications also more expensive. At 9.99$ a quart. Really? The dealer a lots six quarts before charging more.Service: Oil change
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October 2023 by Sheldon Eby
Fast and courtious. Was in and out with an oil change within 10-15 min. They have a great team and very nice and they answer any question and inform you of what they doing. Great job team at Take 5!!!
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September 2023 by Drew Charpentier
First, I arrived and I wanted to stretch my legs. I got out of the car and employees yelled at me for getting out of the car. I was charged $125 plus tax for a standard synthetic oil change and filter. The only other thing they did was check tire pressure. The employees did not know the difference between synthetic oil blends or how to reset the maintenance required indicator. Two out of the three employees seemed very bored and uninterested in their job. It showed!If I did the oil and filter myself, I would have paid less than half of what I was charged. Very poor experience, and I will never be back!!Service: Oil change
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September 2023 by Mark Szymanski
We come here because it’s close and convenient. We also like that the service is performed quickly!Service: Oil change
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September 2023 by Vincent Clark
Jennifer has such a great personality. She’s left a great impression on me and my wife agreed when I came back for my 2nd oil change with them. I hope the company takes care of her as well as she does my vehicle! I’ll be back for sure thanks to her serviceService: Oil change
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September 2023 by Sandi Schott
Always so nice and polite the shop is clean and it fast in and out in no timeServices: Air & cabin filter replacement
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July 2023 by Mariah McClendon
First off. This is the MOST I've ever spent on any oil change in my LIFE. However. Jacob & Jennifer made this whole experience pleasant and flawless. Well worth the money imo. I got the $101.99 deal full synthetic, high mileage. They checked all my fluids, tire pressure, air filters, wipers and gave me a cold bottle of water. When I first came by Jacob, let me know it'd be an hour's wait, so he suggested a nice burger joint right down the rd. I came back after a snack, and they got me right in. It is a drive-through shop, and I never got out of my car. Jennifer was speedy and informative. Both were lovely and had great customer service. I called in to ask if it was appointment based, and she said it was first come, first serve and even sent me a 25$ off coupon! I can't wait to get home to NC so we can get back to doing our own shade tree oil changes but this was perfect for in a pinch and to know I'm taken care of 14+hrs away from home. Thank you, Jacob & Jennifer! ❤️
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July 2023 by Mariah Rabiego
Very quick and efficient. Had a great experience yesterday with the two gentlemen working there. I had my two children with me and they got free juice and fruit snacks to have while we waited. Got in and out in less than 10 minutes and got a great discount with a military coupon. Veteran friendly business!Service: Oil change
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May 2023 by George Schnabl
Every time I go there the computer is down. So I couldn't get my oil changed. Staff was quick to tell me they couldn't help me. This is the store in Mukwonago Wisconsin update: I received a reply from the owner asking me to call a customer service number so they could address my issue of them not being able to get my oil changed twice because their computer was down. So I did call them. They took my number and verified which store it was. They told me I would be contacted soon. It's been a week or more and no call. I think they are just blowing me off. I know I'm just 1 lost customer to them so, I recommend that everyone who reads this avoid this business. Change it yourself like I did and save a lot of money. Go to a local service station where they may treat you as a person not just a number.
