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“It's a greater distance to drive, but I conduct my business here rather than the PO in Waukesha due to its rude staff and poor customer service.The staff at Wales is professional, polite and very knowledgeable. Simply a pleasure to do business at that location!”
“This is the best post office I've ever been to. Steve the main guy who operates this post office is by far one of the nicest, kindest USPS employees they've got. Always polite & so helpful. I hope they keep this post office, and Steve employed here until he's ready to retire.”
“A little difficult to find if you're not familiar with the location. Turn into the parking lot for 'Depot Crossing' right next to the book store, off Hwy 83. Look for the flag pole towards the end of the office building, and you'll see signs above the door. Small office but very friendly staff.”
“Great experience with getting two kids passports pictures and apps sent in. The lady who helped us was amazing and so helpful. Since sending it in about two weeks ago they were approved so she mailed those kids photos! Thank you!”
“Super nice and helpful folks there at the Post Office in Waterford. We had a misplaced delivery, and they offered to go to all our neighbors and knock on doors to find it! That's good service!”
“Came here to get our passport applications taken care of, and everyone on staff was incredibly helpful and nice. They even called us when they caught that we forgot to sign our checks, ensuring that our applications were 100% checked before being shipped out.”
“I am so thankful for Tyler and Roxanne for finding my missing glasses and taking the time out of her time off to find my package and deliver them to my home. That is why I love our small community!”
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“Our normal mail carrier Kristen is out right now due to an injury and we are sure missing her! She is great she goes above and beyond what the job calls for! Wishing she was here as my mail has been sent out Jan 4 and 10 and senders still have not received it, our incoming mail also has been arriving at various times and is no longer consistent.”