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August 2025 by Jay Kay
The mail carriers need to learn how to read! Our “delivered” packages are frequently not delivered to the right location because they can’t take the time to confirm the address listed is where it’s being left. And their online request forms to rectify the missing items have so many restrictions and hurdles to even try to get to a solution. Meanwhile my packages wait in limbo who knows where. Very unacceptable, yet alone when this is a regular occurrence.
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July 2025 by Xhale Smith
The automated phone system is terrible . I can't get any help, and my calls go unanswered. I'm receiving mail for people who haven't lived in my building for years, despite leaving notes in my mailbox in neon and I've tried calling before but can never reach anyone who can resolve the issue and my mailbox is constantly overflowing with the amount of mail from other people, and since I work all day7 am - 5 pm , I can't go in person before closing it’s impossible to fix the issue!
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January 2025 by Eric Ruiz (Camping Men)
Asking any customer for ideas or for support to help the staff of this Mukwonago post office create a better work environment. The leadership of this office needs a way to improve or ways to create a cohesive environment instead of a toxic place. This is already a very difficult job for the staff to do and now having to face challenges with their post master is just not necessary. There should be a survey that gets sent out so that the needed feedback is received with the soul intention of creating a great work environment. The last post office this post master left is already having a phenomenal experience in a positive way. The staff is already 100% happier than ever before. It’s very true that toxic leaders create toxic environments. I hope upper management takes a closer look at what is happening there. Love seeing my carrier soooo much happier now at Muskego. Let’s pay it forward for our carriers.
Thanks.
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December 2024 by Charles Fuerbringer
Informative staff and quick service.
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August 2024 by Brittany O
I just had the postal worker on the Maple street route scream obscenities and flip off my man over pest control on our property. This behavior is unacceptable!!
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February 2024 by kferranti88 Thommesen
I live in East Troy but drive to mukwonago because this post office staff is SO much more pleasant and kind. I’m always treated with politeness and a smile.
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February 2024 by Jared Frisbie
Best post office ever! No line, kind, efficient. What more can you ask for in a USPS visit?
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February 2024 by Alyssa Johnson
Our normal mail carrier Kristen is out right now due to an injury and we are sure missing her! She is great she goes above and beyond what the job calls for! Wishing she was here as my mail has been sent out Jan 4 and 10 and senders still have not received it, our incoming mail also has been arriving at various times and is no longer consistent.
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February 2024 by J F
Best post office ever! No line, kind, efficient. What more can you ask for in a USPS visit?
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September 2023 by Sherry Casper
Very nice employee. Very quick service.
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August 2023 by Dave Stern
The front desk representatives are the nicest I have seen from any post office.
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July 2023 by Kevin Klatt
My wife and I stopped in to renew passports, Sara was extremely helpful and took care of our needs and was very friendly.
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May 2023 by Calaya Nelson
Been here three times in the last week to mail my save the dates which should be fun. Unfortunately, the staff at this post office seem irritated and are borderline rude. They were very annoyed my save the dates were thick even though I paid extra postage. One got returned and they said I should send as a parcel for $5. It's a card! I explained to them I mailed 50 others exactly like it. They didn't like the way I sealed it either. I used a wax stamp. They basically complained about my mail every time.
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May 2023 by Carol Radovich
I dont always get my mail. I get other people’s mail too.
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April 2023 by sqd37l
I just don't recieve my mail. unbelievable! Remember when the U.S. mail was delivered? years ago
