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November 2023 by Bill and Heidi Schueller
The Mukwonago branch (my hometown branch) is always welcoming, polite, professional and, most of all, friendly. They know my name and always provide the best service. (I have also found this to be true at all the Waukesha State Bank locations.) I recently had to work with a different bank due to a death in the family, and it was an awful experience. Not personable, friendly, or kind in my family's time of need. Thank you Waukesha State Bank for reminding me what excellent customer service is all about. I appreciate your awesome service.
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February 2023 by Karyl Shreck
Visiting from Arizona and needed quarters for laundry. They would not exchange a $20 bill for quarters. What are banks for if not to exchange money when you don't have a local bank.
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December 2022 by Myra Vachon
I have been a customer at the Mukwonago Branch for eight years and am so pleased with the expert service that I receive as well as the friendliness that I experience. It doesn't matter who takes care of my banking needs (Tracy, Ivanka, Kellie, Donavan, Luis, or Julio), I am treated with respect and kindness. They truly work as a team.
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December 2022 by Sherry Casper
Very friendly and professional. Been a customer since 1972.
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April 2021 by Bill S.
This is being written by Cindy Stock.Most of the staff know me on a first name basis. I love this.Unfortunately, I don't recall all of their names or I would have listed them here. My bad.I would like to spot light an employee who I have gone to several times for help, Trisha Dahl. She is knowledgeable, smart, professional, and kind. Trisha gracefully helped me with opening and closing an estate account. It was an unusual situation as I was the personal representative over seeing an estate from another state. What ever banking obstacle arose, Trisha was there to help me through it.The notaries are always available and very nice. (Trisha and another woman.) The tellers are professional and courteous.It was a breeze setting up foreign money exchanges for a family member's trip. The staff made sure we fully understood everything. I believe Trisha, along with another staff member, helped us with that as well.I have never had a bad or frustrating experience.They are a great team of employees and I enjoy the pleasantries when I bank there.
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June 2020 by Mike Oberthaler
Always professional and accurate.
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February 2020 by Rita Maciona
A great place to bank. Friendly, professional staff who do an excellent job. Community oriented banking at its best!
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February 2020 by Jojo Wigglebottom
Woof woof woof woof ahhh-rhooo! ("Best doggy biscuits ever!")
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February 2020 by G VonK
A bank where they actually care about ME! I'm not just a number. This is how banking used to be. Questions and concerns are answered RIGHT THERE in the bank!
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January 2020 by Edward Witzlib
Great tellers, great location, great bank.
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September 2018 by Green sam
I have been banking here for a few years now and the tellers are always polite and helpful. I would recommend.
