-
December 2023 by Duane Jr
I stopped in to have a requisite emissions test performed, and while waiting for the vehicle in front of me in the bay to finish up, I realized I also needed an oil change. The three people on duty took care of all my needs like a well oiled machine (no pun intended) seamlessly and professionally. The manager was very adept at making sure every detail was executed seamlessly. I will be encouraging my friends and professional peers to give this team an opportunity to take good care of their PM needs.Great job and very enjoyable experience!!!
-
December 2023 by Caleb Torres
My first time going to jiffy lube was a great experience. I called ahead and the gentlemen on the phone was extremely helpful and honest. When I arrived their manager Marissa and Giselle proceeded to go above and beyond in customer service. Their work was done candidly and efficiently. I will for sure be coming back, y’all deserve some big Christmas bonuses!
-
December 2023 by christine manion
Chris Manion. I appreciate the new owner describing oil change options and their policies. Also giving discount for first oil change with new owner. Appreciate quote for front tires. Service was done quickly.
-
November 2023 by melissa koeferl
A family member wanted an emissions test done. He arrived at 4:02pm when they stop emissions at 4pm but are open until 6pm. There were only women working there and just sitting as they were not busy whatsoever. They didn't even stand up to greet my family member and said you're late and ignored him. The two women were sitting there with an empty shop with no one in the shop needing help. Rude as hell. Fantastic Customer service ladies. When no one was rude to you, you act like a jerk. Why? Get a new job. One where you don't deal with people. You'd be doing customers a favor. Not even worth one star.
-
November 2023 by Debra Warren
I really appreciate the fact there were no hard sell tactics, for filters ect. They are all very polite, & knowledgeable. Quick and they try to make sure you’re comfortable. Especially since oil changes aren’t 19.99 anymore. I will only take my vehicles here. They actually checked all of the fluids and everything on the paper. Unlike others who do not! Very thorough.Service: Oil change
-
November 2023 by Elaine Aedo
Last Saturday, these folks got my emissions tested in less than ten minutes, then I came right back on my 30 min lunch break for help with an issue with my newly (self) installed wiper blades. It was raining cats and dogs, and once again they got it fixed in time for me to clock back in on time without charging me a dime, in an extremely kind and professional manner. Thanks so much to these guys, I hope you all get a fat raise. Will be more than happy to patronize this location next time I have an issue with my car
-
November 2023 by Kat Lynden
I want to leave this review as I went to this location on 11/08 to get an oil change, place I always go to. When I went in super helpful and friendly, then shortly after I sat down one of them came in and told me you are good with your oil another 3k I was sooo happy I asked for a sticker on my window for a reminder and they even did a courtesyclean too. I will sooo going back. Also wonderful to see females on the crew makes me want to fulfill dream of mine. Keep up the great work.Service: Oil change
-
November 2023 by DJ Rico
No customer contact. Waited behind a garage then went to park. Waited inside at the counter for another 15 minutes, then was told to drive up to a garage door and wait. Just decided to leave. Valvoline in Muskego has a polite and attentive crew with no waiting typically.
-
October 2023 by Jim
Stopped in this morning to get an oil change. The experience was fantastic and the staff was incredibly friendly. This is close to my work and was an easy in and out experience. I did not realize they did all kinds of services so most likely will frequent here for all those services. Ramon was very friendly.Service: Oil change
-
September 2023 by Ed Horwath
This is only my second time using this location but their customer service is above and beyond. From the person who greets you to the mechanic working on your car to the manager. They follow their checklist to a T and they do not push services that you do not need. I brought a new to me used car in today and scheduled maintenance said I was due for having the transfer case oil changed…since I was not sure if it had been done recently they looked at it and told me it looked good. They could have easily hit me for that service but they were honest about it. I also had what I thought was a bad TPM (tire pressure monitor) sensor and was having them find which one and replace it…they came back and told me not needed. It was just my spare tire that was low on air…. I did not even realize the spare had a TPM sensor. Again they could have got me but they did not. They are my go to place going forward for oils changes and scheduled maintenance.
-
August 2023 by Nicholas Orlando
I’ve visited this Jiffy Lube twice in the last week. The first time was for an emissions test. This went smoothly, and I was also able to pay for my registration, and receive my yearly sticker on the spot, which I wasn’t expecting. Today I visited this location for oil change. This transaction also went smoothly. Every employee I’ve interacted with has been kind, informative, and not pushy.Service: Oil change
-
August 2023 by Island Rain
Came in today for an emission test so I could get my plates renewed and found out that I could do my renewal there! Which was amazing! Jim was such a joy to be serviced by, very friendly and easy to talk to! Will be recommending this location to others!!
-
August 2023 by David Herrmann
Jim at the Jiffy Lube was SO helpful, friendly, and knowledgeable! The service was fast and efficient. Jim explained my emissions test result clearly and suggested some options for next steps toward getting the service i need to rectify my sensor issue. Great service, great people.??
-
August 2023 by carol baewer
I would just like to say that I very much appeciate how kind and respectful the gentlemen conducted their business with me today. I dread getting service for my car because other places seem to try to take advantage of a person they might judge to be less than knowledgeable about the workings of an auto. There was none of the high pressure upselling I have experienced so often. The waiting area was neat, clean and orderly. And everyone was polite and pleasant. I will definitely be back. They made me feel like I could trust them.Services: Air & cabin filter replacement
-
July 2023 by Kelsey Sheridan
The staff was extremely friendly and helpful. They talked through all services with me before doing any work to my car, and the work they did was quick and efficient. Thank you to Kayla and the rest of the staff for such great service!Services: Air & cabin filter replacement
