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December 2023 by Martha L.
The Muskego Kohl's used to be great. I was thrilled when they added Sephora for the quality of products sold there. So far, the service in Sephora has been wonderful. However, the department store itself is average by 2023 standards. My main issue and reason for the low score is the service. The cashiers push the store credit card like their job depends upon how many people sign up. I feel like because I voice I don't have or want one, they drop their reason to care about how I'm treated at checkout. They've become especially rude this past year of 2023, particularly November and December. I went in today to purchase two pillows, I had $10 Kohl's cash to use by the end of the week. My cashier was already angry when she rudely called next in line to come forward. Apparently, she only had $3 in the drawer, and she was complaining that "this was how her day was going to go." After grilling me about not wanting a credit card, she said that I was going to lose money for not getting the card, and "there's nothing I can do about it!" she said. A whole $8! She treated me with utter disdain over a few dollars. It's not the first time to be spoken to and treated this way by cashiers at this Kohl's in Muskego. Rude and untrained cashiers who don't know how to deal with coupons for non-store credit card holders. Frankly, they're untrained to deal with customers in general.
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December 2023 by Katie J.
This is the best Kohl's that I have ever been in. It's clean, they have a great selection of merchandise and the staff is outstanding.
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December 2023 by Dick Pepe
Once they get billing straight they will be an excellent store again
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November 2023 by Richard Kalusok
Yours associates were very helpful and knowledgeable and were able to save on our Purchases today because of them.Thank you so much ?
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November 2023 by Ramona Verburgt
Fantastic service! I had the mushroom ravioli and I loved it! it was very tasty!
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October 2023 by Nancy Rabbitt
The store was very nice and clean. The Check out person (Gollol) was very nice and very hlepful.
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September 2023 by Stephanie Kohnke
So sad to see how far Kohls has fallen. Jewelry department non existent, no decent purses. Felt worse than a Walmart.
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September 2023 by Katelyn B
Always have had a good experience here. The customer service is great and the store is organized. I also often drop off amazon returns and appreciate the convenience. The lines for check out can get long at certain times, but they usually make an effort to get help to make it move faster.
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September 2023 by Michael P
Hey I stopped in at the front desk and told them that my wife had ordered something online and they said well we need a number or barcode. My call my wife back and she sent me the number which I gave to the front desk and they told me that my package was in the back in a pickup bin area. So I went back there and picked it up and took it home.
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August 2023 by Scott W
We are fortunate to have a local Kohls. Great selection of clothes, housewares, etc. also it accepts Amazon returns which is a real bonus.
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August 2023 by Roxanne Voit
Always a hassle. So done with them. My kohl's credit card works sometimes and sometimes not. Employees don't care. I can spend my money elsewhere
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August 2023 by Steve Cz
No salespeople to help with any questions out on floor? Very nice people at register though.
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August 2023 by Jimmy Wamboldt
Was in yesterday(July,8 2023) they had one check out lady I’m next one in to be checked out the check out lady gets done with the lady they are talking & I’m waiting they still talking finally my turn I put my debit card in the machine the check out lady thought the lady behind me was with me very rude the check out lady was not paying attention never again stepping foot in that store.what makes them think they are better than you your not.Going to take this to corporate.why do you respond back to other people like I said took this to cooperate
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July 2023 by Pat Tomaszewski
looking for snap robes which are quite easy for seniors in accessed or nursing homes
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July 2023 by Kristina Acker
Amazon return is the only saving grace. Overpriced just to have sales on low quality clothes and home goods. Not what it once was. Will be out of business with new generations.