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October 2023 by Joel Shilts
We rented here for quite a while and actually purchased several violins from them and that experience was okay.But if you need repairs done good luck. It takes forever to get your instrument back and today when my wife called about getting tuners installed she was told that they “specialize in brass “ but can do us a favor.Why then sell an instrument if you can’t support it properly. We will be taking our daughter’s violin elsewhere from now on.
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September 2023 by Kendalyn Norby
Music & Arts is great! Wonderful service, FABULOUS prices, very affordable, I highly recommend going to music & Arts as they have a wide variety of instruments andSupplies, I go to music & arts for all my instruments and supplies! Truly is simple, easy, quick, and amazing! The quality is outstanding! Thank you so much Music & Arts.
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August 2023 by John Pickeral
The local Muskego store is nice. The people there are friendly and helpful. But Music and Arts repair service is poor. I recently needed to have my saxophone G# key regulated and the instrument checked for leaks. It is a relatively new common brand student instrument. There is no on-site repair (unlike Melk). The horn had to be sent to Chicago for repairs. The shop there declined to repair "due to the unavailability of parts". Seriously? Regulating the key is a matter of adjusting some screws, and at most it would need a pad. They don't have sax pads? Really? I used to get all my instruments fixed here when it was Melk. But what's the point now? They can't even do the basics on a common student instrument.
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July 2023 by Melissa Hofmeister
Great service and follow on our purchases. We enjoyed our rental experience as well!!
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June 2023 by Tamara Forsythe
My son loves doing his guitar lessons here and it's a one stop shop so if he needs new strings I can pick them up while I am there
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June 2023 by Jake Schaumberg-Dineen
Mason is consistantly helpful to my brother and I, helped us string his guitar last time and helped me this time. awesome servicep
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May 2023 by Ken Cutter
First time stopped in to check it out nice guitar room fair prices a good amount of practice rooms
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April 2023 by Clare Malinowski
Great store with reasonably priced products and wonderful help! Check out the lessons offered too.
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April 2023 by Emily Krill
Mason was very helpful in leading us to an affordable and high-quality acoustic guitar. Great prices, too!!!
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March 2023 by Barbara Lauby
I was extremely pleased with my experience at Music and Arts. Paul was extremely helpful and instructive. He replaced a violin string for me and tuned the instrument. He shared a tuning app with me as well. I would highly recommend this business!
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February 2023 by Andrew N
Great place for instruments. Music instrument classes are very good, instructors are very accommodating for schedule changes.
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December 2022 by Nicholas Anton
Friendly and accommodating staff. You can tell that it is a busy operation, even throughout the evening. Despite that, the manager (I think his name is Mason), has been supportive and eager to help as we learn the ropes of both lessons and instrument rentals for the first time.
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November 2022 by Traci S.
I needed a repair on my alto saxophone. When I dropped it off, the girl behind the desk was very pushy about their repair program thats over $150 for a year. They kept my saxophone for 1 1/2 weeks then called to tell me they don't repair that brand! They couldn't get parts or couldn't repair it for whatever reason. I took it for a second opinion at Family Music Center on Oklahoma. They were able to repair it in 4 hours and they charged me $22. It didn't need any parts. Only a couple screws/rods were loose. Unbelievable! Update: Today, I went to return the rented saxophone (which we only needed because they take so long to repair). One of the service repair people were their. He said the reason they didn't want to fix my saxophone was because they felt they couldn't do a quality job on it that would last. And they want to keep their standards high for repairs. Then I went to Family music to pick up my fully repaired saxophone. Their service guy told me the repairs were very simple and any repair guy could have fixed it. I found the two completely different opinions very interesting and wanted to share.
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October 2022 by Long Pham
Such great service. I had ask for help for a shoulder rest for my child where I absolutely had no clue on what to get and they were just great with the help
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October 2022 by Casey Lang
Such great service. I had ask for help for a shoulder rest for my child where I absolutely had no clue on what to get and they were just great with the help
