Great Lakes Sales & Service has been serving generations of families with repair options to fit most budgets for over 40 years in Oconomowoc, Hartland, Delafield, Pewaukee and more. The business offers fast and accurate repairs to get vehicles back to customers, in most cases with same-day service. With four ASE-certified technicians, they provide complete automotive and light truck service, utilizing state-of-the-art alignment equipment, tire equipment, and factory electronic diagnostic equipment for most domestic and import vehicles. Customers praise the easy phone call scheduling, efficient service, and transparent communication from the staff. They appreciate the reasonable prices, no-surprise approach, and trust in the mechanics' work. Great Lakes Sales & Service has earned a reputation for friendly, convenient, and reliable service, completing repairs in a timely manner and even providing loaner cars when necessary. Customers who have purchased vehicles from the establishment also commend the business for addressing any issues promptly and making things right.
Easy phone call scheduling, being a new customer got me in the system right away, and got a good idea of a quote before getting the car brought in. Got everything diagnosed, a good call to get approval to continue with the repair, and parts ordered/ installed in the same day. Definitely will utilize Great Lakes Service... read full comment
August 2025
Bought a Ram Promaster cargo van from the establishment. Great service. When I got the vehicle back home there was an issue with the sliding door. They didn't hesitate to work with me in making it right. Would purchase another vehicle from this lot!
July 2025
Had the check engine light on. They were honest and fair. They didn’t charge for stuff I didn’t need. Thanks to Nick and Randy for their help.