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December 2023 by VL Rydberg
Fantastic!!! So kind so professional and so very very patient. Easy to get in and out of the parking lot. Spacious areas to look at the boats available.Very helpful with combining different options. Very knowledgeable of what the new trends are and building custom.If you're a first-time buyer or seasoned this is the place to go!!
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October 2023 by Erin Randall
Had a boat pickup scheduled for 9:30am today. We confirmed it with them again a few days again. They called again this morning at 8:14am and left a VM asking us to call back and confirm today's appointment. Called back 3 minutes later and the phones systems said they didn't open until 9am. No other way to get in touch with the person who left the voicemail. Called at 9am and they said they had already "moved on to the next person since we didn't confirm this morning." We asked to change to a different day and they said they didn't have any more openings this season but they would still come today, but 15-20 minutes late. THEN THEY NEVER SHOWED UP. We called, texted, sent FB messages. No one ever answered or responded. No way to get through to anyone. How is this a legitimate business?! Save yourself the hassle and go somewhere else!!
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September 2023 by B. I Fishing
I'm met two brothers and they seem like they're down-to-earth guys. I want to buy this one boat from them. I hope Bob will allow me to purchase this boat pretty soon or by next summer other than that they have a nice establishment nice and cleanI think I can hang out with these two dudes they cool I like them
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August 2023 by Rebecca Janny
Thank you Dano, Natalia and Travis! I was extremely impressed with their efficiency and delivering my boat! They were extremely flexible, caring and had the transaction completed faster than I could of imagined! Thank you Boat House! You are the BEST!
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August 2023 by Ronda Baxter
We just had the best experience at every encounter during our boat purchase! Everyone in sales, financing, and service were so wonderful! It far exceeded our expectations!
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August 2023 by Ivy Moore
I'm MIT two brothers and they seem like they're down-to-earth guys. I want to buy this one boat from them. I hope Bob will allow me to purchase this boat pretty soon or by next summer other than that they have a nice establishment nice and cleanI think I can hang out with these two dudes they cool I like them
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July 2023 by patrick dineen
Exceptional service. Pickup, repair and returned to the lake in three days. Very pleased with every step of the way. Reasonable pricing. I will take my boat back for future service. Thanks team
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December 2022 by Scott K
Absolutely the best experience I have had with a marine service team in all of my boating tenure. The entire team has always been responsive, knowledgeable, and cognoscente of keeping me on the water. I highly recommend The Boathouse of Lake Country for both sales and service excellence throughout the years. My hat is off to you all. Thank you!
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October 2022 by Brent A.
Working with the Boat House Lake Country is basically like eating a chocolate covered turd. Everything shiny and new on the outside. Sales people greet you with a smile and assure they can get everything done, no problem. But then, your boat is there, and while they said they'd look at it the next day, a week+ later, they still haven't looked at it, and never gave you a call. And then there's the big surprise when you pick up your boat and you see the bill. Had my boat winterized at the Boat House in Lake Country this year. On the phone, they quoted winterizing would be $330 + "materials." But come to find out (when I'm there to pickup), winterizing doesn't include oil. Or the winterizing the ballasts. Or winterizing the heater. Which OK, go ahead and ask me if my boat has these and if I want them done, but when they ask, tell me how much I'm adding on cost-wise. Because to me, I'm thinking yeah, the stuff you're asking about - that's what winterizing is. And then at pickup, when I ask about the high bill at the front desk, Jon admits no wrongdoing, and basically tries to pin it on me because I didn't know these other winterizing items would be extra. Seriously, absolutely no backing down, no apology, just "goodbye" and thanks for the credit card swipe. Worked with Summer Fun in Delafield last year - oil change, winterizing (engine, ballasts) was $406. My bill today at Boat House - same items (oil change, engine, ballasts) was $956. Fool me once, shame on you. Fool me twice...that's not going to happen. If you go there, expect to pay double of what you thought you were going to pay. Won't be back...ever.
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September 2022 by Jim Paolo
The Boat House has been a pleasure to work with. Excited about the expansion to help serve their customers.
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August 2022 by chris lueck
10/10 would recommend the boat house to anyone looking for a boat. Their customer service through the whole buying experience is unmatched: Even after the sale they are available for any questions you have about how to operate the boat or setting it up. Definitely will be buying my next boat from them.
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June 2022 by Tom Atherton
Common sense advise and great service from The Boat House seemed to be my experience dealing with the team as we closed on our new pontoon boat. There was no pushing to buy what we don’t need or want. Overall an excellent experience!!
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June 2022 by Jeff Jump
Awesome staff. Professional, knowledgeable, and dedicated to making the purchasing process simple.
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June 2022 by Brett Hanney
Have had nothing but great experiences with the boathouse of Lake country. Ryan has gone above and beyond every time I’ve needed help and I cannot recommend this place highly enough
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April 2022 by Jason Schulte
Great experience. The Boat House Team went out of their way to help me along during the process, answer my questions, and make sure I was taken care of.
