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November 2023 by Ryan daczyk
I had to bring my truck in 3 times for them to finally get it correct, first time was told it would be a week project after not hearing from them for 2 weeks I call them and they tell me there waiting on a part, finally get it back after 3 weeks and the paint lines as shown in picture are awful and now I have a scratch in my fender flare as shown in picture, send it back come back after another few days and now the black part of my rockers is messed up, mind you that part never got painted, send it back again go pick it up after they say it’s done my check engine light is on, my truck is new has less then 2 thousand miles, absolutely terrible experience and not trustworthy
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November 2023 by Carolyn Handler
Always pleased with work done by Bergstrom Body Shop. Work was finished even before we expected.Service: Body & Trim
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November 2023 by Teea Nys
Thank you Bergstrom and Joel Preissner for fixing my car in record time. It looks as good as new!Service: Body & Trim
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October 2023 by Jesse Allen
Very friendly and did an excellent job in repairing my car. Much better then the last shop it was taken toService: Body & Trim
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September 2023 by Jill Caflisch
I was thrilled when I picked up my Rav 4 after collision repair! The repair was flawless and the car was spotless inside and out! They managed the insurance aspect responsibly and timely and very helpful arranging for a rental vehicle for the week they had my Rav 4.Thanks Bergstrom Body Shop of NeenahServices: Painting
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August 2023 by John Ritcher
They do great work and take good care of your vehicle.
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May 2023 by Tom Wilson
In August 2022 I brought my vehicle in for repairs. It took until May 2023 (9 months). I had to make every follow up call because our service advisor was not at all proactive. He did’t ‘own’ this job. There were two minor dents to be replaced - a fairly straightforward job.
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April 2023 by Daniel Nys
We bring all of our vehicles involved in accidents to this body shop. Best Manager that we have ever worked with. Also has a great team to support him. Will never go anywhere else. Thanks Joel and team.Services: Painting
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April 2023 by Joe Sawicki
They did a great job! Kept us informed of progress and finished ahead of schedule.Services: Painting
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January 2023 by Gwen Schneider
Parts were not in on time...I had to call to find out that they were already there! Service was to be done in 8 days it took 15 days. Had to pay for twice the rental. I had to call to check on the status of the car to find out he was finishing the paperwork. So...communication was poor. I felt like a number, not a customer.Services: Painting
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September 2022 by Mark Gruetzmacher
An as you wait damage estimate that is detailed and complete. They then go through the damage estimate and explain what to expect from the insurance company. I can start to get through this ordeal.
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May 2022 by Phil Nickolai
Shortly after I hit a buck with my Suburban, my daughter was rear ended on the way home from a Packer game. Never a doubt we would go to Bergstrom Body Shop for her car too. Parts took a while thanks to supply chain issues but one the parts were in, they were super flexible to accommodate my daughter’s college schedule and got everything repaired and repainted as promised. Thanks to the team, her car is “pretty again” (my daughter’s words)!Services: Painting
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April 2022 by Melissa Christensen
Great shop that does high-quality work. I wouldn’t trust just any shop to work on my 2020 Suburban after a car accident. The only complaint I have is that they need to improve upon their communication skills. Call someone when you say you will with updates.Overall though, the quality work can’t be beat which is why I’m giving it a 5-star rating.
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March 2022 by Joe Cole
Quite possible the worst experience I have ever had at a Bergstrom. I highly recommend finding another Body Shop. This shop does not have it together. Don’t say I didn’t warn you!!Service: Body & Trim
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February 2022 by Victoria Szczepaniak
Had body damage to my new vehicle and I needed repair work... Bergstron Body Shop in Neenah came to the rescue. The entire process was quick, thorough, easy and painless. They got my car back to me looking brand new and I'm so thankful. Not only was the process a breeze, but every single employee was cheerful and a pleasure to work with. Thanks Bergstrom!Service: Body & Trim
