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January 2024 by Faustina Marina
My experience with my Lincoln Aviator Black label was great!The Service Manager was very thoughtful and had my car picked up by well dressed drivers that were very prompt and nice...They sent me a detailed video of my vehicle while at the facility...I really liked that alot!I will be taking my car back for all service needs in the future.Thank you sincerely Faustina Adler.
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December 2023 by Dan Bolinger
Bought a new Stinking Lincoln!(Corsair Reserve). See Ryan,great sales consultant.
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August 2023 by Ashley Radosevich
Great experience with the entire team here who was a part of our new purchase! We are so happy with everything provided. So welcoming and kind!
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August 2023 by Ashley Martin
Great experience with the entire team here who was a part of our new purchase! We are so happy with everything provided. So welcoming and kind!
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August 2023 by Troy Luchterhand
Ally at Bergstrom Lincoln was absolutely amazing. She was the most professional, and polite service representative I have ever had. She is excellent at communicating with her clients. I know this personally. Any time I had a question, she would always reply, usually within minutes.She is extremely knowledgeable and answered every question I had. Honestly, this last repair with Ally as my representative was absolutely the best experience I personally have ever had at any dealership.Someone seriously needs to acknowledge and thank her for the way she took ownership of my repair from beginning to end. Outstanding.
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May 2023 by Brandon V.
Ryan Berg was absolutely wonderful to work with at the Lincoln Bergstrom Dealership! He cares so much about making sure your experience is great! & when it came time to needing a little extra help Steve the Used Car Manager took care of all of it! I really appreciate the team there & how they manage experiences to create long term buyers & support.
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July 2022 by Kristen H.
I had an appointment with service for my husband's Raptor to have a oil change, recall fixed, and interior detail. Spencer F. and Matt V. in service were fantastic to work with. The repair process took a little longer than expected and the GM, Mitch, reached out had me take a loaner vehicle overnight at no cost until the truck would be done. We picked up the truck yesterday and the interior looks brand new. Highly impressed with Mitch and his team at Ford Neenah! We will not be bringing his truck to any other dealership after the wonderful experience they provided.
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June 2022 by Richard Ehrgott
Would not allow them to do anything besides changing my oil and rotate my tires. Not comfortable with their ability to repair engine problems..
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June 2022 by Beth Norton
Always friendly and knowledgeable! Great experience.
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May 2022 by Betz WithAZ
Super fast quick lube. And easy. Not super cheap though.
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March 2022 by Debra Myers
Disappointing service level today during our oil change on our Ford 150. Asked for a car wash, only to be told that isn’t possible on the weekend….and then we watched another car go through the wash.
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January 2022 by Mellissa Hansen
Only place that I can take my vehicles. I get treated like royalty besides. This business is very trustworthy to me!! The drivers are exceptional!
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December 2021 by Chris Jourdan
Excellent experience. No pressure to buy or get options I didn't want. Highly recommended.
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September 2021 by Randall Erck
Always friendly and courteous to customers. They also make you feel welcomed, very easy going and the service is great.
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December 2020 by Brad E.
Had a great experience with Wyatt in sales at Bergstrom Ford in Neenah . Found my dream truck but it was down in Chicago at another dealership. Price was too good to be true, in researching the dealer down there, they had horrible reviews. Expected a circus and a disappointing time and shenanigans so I decided to see if Bergstrom could help.Wyatt was super helpful and searched available trucks with the options I wanted in a 900 mile radius. None, only the one in Chicago. I just didn't want to deal with them so I asked if they could get that truck from Chicago. They ended up doing a dealer trade and got my dream truck! I worked closely with the parts and service department to add several Ford upgrades and extras, very easy to work with.Just drove it off the lot today! The no-haggle pricing is so easy, I did my homework and knew what the dealer invoice price was. They gave me a fair price and also a trade in price right inline with KBB trade in value. Never had to go from office to office playing the game with extended warranties, paint protection, gap insurance etc... only delt with Wyatt from start to finish. He offered those items, but once I said no, he never mentioned them again.Five stars!!!!!!
