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October 2023 by Laura Leib
This is the second enclosure I've purchased from Custom Cages for my flock of six cockatiels. The first one was holding up great (and is now with a local vet and wildlife rehabber for it's second life), and I my birds are aging and not using as much space.They love their new Hybrid cage! It took the better part of an evening for two adults to assemble, but it's very much worth the time. Our feathered fam has been with us for nearly 20 years, and these are the best cages we've found.
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October 2023 by Tim Carr
I am very happy with my new bird cage! It is beautiful quality and my macaw Captain Morgan is so happy. Construction is excellent and a high quality product!
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January 2023 by Cassie Nutter
I love my enclosure it is amazingly high quality and extremely well built and only took 2 weeks to recieve. I ordered a large cage from another company and regret it entirely after reciving my new cage there was a HUGE difference quality wise. After receiving my new cage i will never order from someone else again.
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January 2023 by Caitlyn Quinby
Finding a great setup for my rescued green iguana was such a struggle. I wanted something fully enclosed to help her feel safe, but I also wanted something big enough for her to really move around in. I have other reptiles and have done lots of research and shopping, but I was really struggling finding something that checked all my boxes for this enclosure. I knew this was going to be my largest enclosures yet, so I wanted to make sure it was still sturdy and also good looking. Coming across Custom Cages was really game changing. I was really impressed by all the size options available and being able to customize all the materials made it even better. I was blown away by all the customization options and accessories they have available. The hardest part of ordering was narrowing down the options. Customers service was amazing, the very next day Stacy called me and went over everything in my order. I ordered the enclosure right after Thanksgiving and was prepared to deal with holiday delays but had no such issues, I had everything and started assembling the day after Christmas. Assembly went so smoothly as well, everything was well written out and with the added YouTube videos I didn't have any issues. I reached out to Stacy about some of the accessories we ordered and the response was quick and extremely helpful. I'm sure that I'll be working with them more in the future, and recommend them to anyone looking for an enclosure.
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November 2022 by Lynn Martinez
“Let’s get a cat!”, she said… “It will be fun!”, she said…It wasn’t all my daughter’s fault as I, too, was missing the cat we had lost several months earlier. Little did I know then that we would not find another "Buddy", our mild-mannered, 14-year old angel, but that we would fall for a scrappy hellion of a rescue, who was determined to annihilate our two beloved parrots!Enter Custom Cages… particularly Stacy, the company's crackerjack Inside Sales Representative. Without a shred of pressure on her part, and with her vast working knowledge of their products, Stacy patiently answered each and every one of my many questions as I attempted to mentally configure a “Fort Knox Birdcage", which I envisioned would be the answer to our impossible pet dilemma.Stacy's steadfast assistance continued long after the purchase was made and the boxes arrived. When my husband was faced with the task of putting the cage together, Stacy was there every step of the way to clarify the instructions and help get this long-awaited project off the ground.After the handsome and sturdy birdcage was finally built, we were able to appreciate its many unique features, like the middle divider (designed, among other things, to keep warring birds apart), the rotating food bowls, the full-spectrum lighting, the stunningly beautiful high-definition background photo (so many to choose from!) and the super well-made custom cover. And even without the seed catchers, only a scant amount of bird seed escapes the unit, which was a pleasant surprise! The storage areas above and underneath the cage are a huge plus and give the cage the air of a piece of well-made furniture.Knock on wood, so far so good – the cage continues to frustrate our cat’s efforts to get to the birds and, after continually being foiled, he ends up slinking away, forced to take his shenanigans elsewhere. Thank you, Custom Cages and Stacy - the peace of mind alone has been worth every penny!Lynn Martinez & Family(especially GooneyBurd and Sprout!)West Caldwell, NJ
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October 2022 by America's Teaching Zoo
Great experience working with custom cages. The company is very responsive to questions and provides good customizable options for varied needs. The cages are reasonable to put together with two people. Once assembled they look very professional and are sturdy. We really appreciate the extra features, like having hoods and shelves hidden away to store equipment/lighting out of view. Background images are of high quality and look good. The enclosures are also holding temperature and humidity levels well.As a professional animal care facility we find this product to be of high standard for our animals needs. Custom Cages support has been wonderful in making arrangements with our non-traditional billing and payment requests.
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September 2022 by ToucanTeach
I was looking for a bigger and more durable cage for my toucan as well as one that would allow for a divider for when we expanded our flock. Custom cages was the perfect solution for our needs. We were able to get a removable divider, customize the size to our needs and have a beautiful enclosure for our toucan. I LOVE that it is able to continue to be customized in the future should we decide to make it bigger. The stand gives me a great place for storage of toys, perches, etc. Stacy was AMAZING in answering all of my questions. Believe me I had a ton! She was quick to respond and was so easy to work with. During the shipping we did receive some panels that were damaged and the company replaced the damaged parts quickly. They have been an excellent company to work with both prior to getting my enclosure and after receiving it. I highly recommend custom cages if you are looking for a customizable and long lasting cage!
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September 2022 by Grace Scuttaro
I have to say custom cages is a fantastic company to deal with. When the packages came I am not going to lie we got nervous, we opened and sectioned it all out like they said to do and surprisingly it was a lot easier to do than we thought. Stacy at customer service was there to help step-by-step and answer every call an email within minutes. This is a five-star company and will gladly use them again for all my Reptile needs!!❤️
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August 2022 by Andrew Algermissen
First off, the customer service was top notch. From the very first contact to ask about available designs, up until the cage arrived, my calls and emails were always answered and the folks were extremely helpful and nice (especially Stacy).Secondly, the cage arrived exactly as ordered and all pieces were cut to exact perfection. Once you learn the corner connections, the rest of the assembly is a breeze.From my experience, if you are in the market for a beautiful, show quality cage for your reptile, look no further. I will definitely be using Custom Cages for my next cage.For reference, this a H3 hybrid reptile enclosure. It is 8 feet long, 30 inches deep. The stand and hood are 2 feet high each and the acrylic enclosure is 4 feet high. The color is Black Granite.
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May 2022 by Tanya (Versiris)
We LOVE the cage! Assembling was a bit time consuming, but a fun process once we got rolling. The instructions were detailed and clear, and all the provided tools worked well. The cage is roomy and sturdy, and the way everything fits together in a modular way is brilliant. Taking the hood off of our cage for cleaning or access is extremely quick and simple. No complaints at all. Construction is possible solo, but much easier with a helper. Our blue-tongued skink is going to love his new home!
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May 2022 by Mike Basso
Really good communication. The cage is well built and easy to build. It's really pretty amazing the engineering that goes into making this cage and the flexibility it offers. I had some small damaged in shipping which the company was quick to replace. They offer a lot of options and can pretty much build whatever it is you need. The lead times were reasonable and the price was as expected for the quality. My only issue was shipping damage and I pretty much hate Fed Ex anyways so what can you do:)
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April 2022 by Jessica Abrahamson
Our birds absolutely love their outdoor space. They have been funny because it’s been cold here but sunny. They’ve been literally screaming at us to go outside. We ended up putting a few heat lamps in there so that they could go out. They eagerly hop into their carrier (a rare behavior for them!) to go outside and when it’s time to go in, we often struggle to get them in because they want to keep playing in their aviary! Our neighbors love it too, all the kids love taking a step inside to see if a birdie will land on them . Our birds are so much happier having so much space to “bird” in.It’s seriously the best money we have spent our our birds!
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February 2022 by Tom Lin
My second time getting the bird cage from Cage by Design. The process of transaction/delivery was smooth. No hiccups. The assembling process was smooth too though It took me quite a while to figure out how to assemble the bird cage based on the instruction booklet since the booklet is generic one for all different kinds of their cages. I think my vague memory from previous experience of assembling helped. I happened to have some free scenery calendar. I placed them in the back of the panel (which is acrylic) to give some colors though I don't think my Major Mitchell cares that much. But at least I find it pretty.
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February 2022 by April Frye
This company is absolutely fantastic. I had a wonderful customer service experience with their representative who helped me design the enclosure based on my home's spacing and my birds needs. The cage arrived sooner than expected. The pricing for the quality of the product is very fair and worth every penny. Assembly instructions were clear and easy to follow. My bird is already more confident, vocal and active since she moved into her new "mansion".
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December 2021 by Frank F.
My cat loves it. After almost 8 years, the 5' dia. cage is still together, strong with no rust! I highly recommend it, but be sure to have at least 3 or more people to put it together. You can paint over the scratches.
