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October 2023 by mike buskirk
Always have a great experience when I’ve been here to get loans
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September 2023 by William Sigl
It took an hour and a half to finish a used car loan. Do not get a car loan at the Neenah branch. They are very inexperienced and slow. Go to one of the Appleton or Oshkosh branches.
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June 2023 by Dawn K Brown
Best Credit Union I've ever had. Never have a issue with tellers or loans representatives. In fact they remind me. Highly recommend Capitol Credit Union for any banking needs.
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May 2023 by Joel Green
Awesome place for all your needs friendly and willing to go above and beyond. Been a member here since I was 13 I'm 47 now. Second to none.
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June 2022 by Maximus Max
I've been a member of Capital Credit Union since 2018. As I type this, I've been trying to get a hold of someone in order to apply for a used car loan for the past two weeks, with absolutely no joy. A week ago, I went into my local Capital branch to speak to someone in person, and the barely-out-of-college branch manager couldn't give me ten minutes of her time to answer a question, because she was going to lunch. I can't use their online scheduler for two reasons: 1) There are absolutely no appointments available at the closest location to me and 2) The latest appointment they offer at any branch is 3:30 p.m. I can't make a 3:30 appointment, because I have one of those jobs I have to - you know - BE AT! This afternoon (6/3/2022), I called on the phone to schedule a meeting, and I was sent straight to voicemail. Tonight, I tried applying for a car loan online, but none of the numbers I've entered as my Capital member number seem to work. One has to input their SSN and their birthdate when applying online, but y'all can't look up my account without a member number?! This is customer service at its finest. NOT! Do the right thing and get it together, Capital Credit Union! Sheesh!
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July 2020 by Darci Strobel
I love Capital Credit Union. I worked there for a time in 2006 and that too was a great experience.
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October 2019 by Nicole Van Herwynen
I've been with Capital Credit Union for almost 10 years (my parents have been with them for as long as I can remember) and I've never had a problem with them. There are a few things I wish were different like the amount of times you can transfer money online between your accounts and it's kind of a bummer that they don't support using Google pay. But those are little things to me, that definitely are just a preference thing more than anything else. This branch specifically has always been very nice to me and I've never had any issues with the staff.
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May 2019 by Brooke Kaufert
Nice branch but everytime I come here seems to take forever.. messed up my credit card transaction two weeks in a row. Overall nice place to do you're banking at though!
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April 2019 by Dolly Jo
I've been banking with this branch for almost two years now. It is a nice location and the staff are very friendly. My daughter loves to go there since they offer popcorn and candy. They have a drive though as well.
