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October 2024 by Stephanie McHugh
Great customer service! Really knowledgeable staff.
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October 2024 by Ravin
I stopped in to ask questions about a cart I was building at home. Everyone was so nice and helpful. Highly recommend this place for customer service.
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October 2024 by B. R.
Since the beginning of Covid, and after, I discovered, and have purchased several bikes and various parts and accessories from Cranked Bike Studio. I have had great experiences with the business. The owner(s) at the time and current owner(s) including staff both past and present have been great to work with.
I had been an old bike mechanic from my younger days, and still know how to wrench on a bike......but CBS is a shop I think, with great customer service, knowledge and support.
I look for businesses that I can build a friendship with, and will continue doing business with these guys!! Needless to say, I have been very happy and they seem to value my business, whether large or small.
I have been able to know some of the personnel both past, present including the owners over the last several years and continue to find a reasons to stop in and do business with them.
Customer service can be a lost craft in business, but these guys are great..
Thank you for the nice experience!
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October 2024 by Paul Fagan
Staff sifted through stock to help me find the proper brake pads I needed. Marji promptly helped me destroy them. I’ll be back ?
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October 2024 by Danielle Connell
My Husband bought a bike and the tire has went flat from day one. They didn’t seem to care when he went over there to tell them. ? glad we bought my bike from a different shop.
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September 2024 by Alissa Sauer
Staff is excellent, good stock, and there’s a cute pug named Spencer there
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September 2024 by Simon Rozalski
My favorite local bike shop. Good prices and very knowledgeable staff.
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August 2024 by B Z
Awesome customer service.they go above and beyond for service. Very knowledgeable. Bought two Aventon e bikes love them great bikes
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August 2024 by Matthew Waldschmidt
Fantastic customer service! The staff is so friendly and helpful. I think their prices were fair and reasonable as well. The first place I recommend for anyone needing to purchase or fix up their bike.
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August 2024 by Kathy Barlow
We are on vacation and my husband's e -bike broke down. We took it to Cranks and explained to them we would only be in town 3 more days. They went above and beyond to accommodate our tight vacation schedule and start repairs on our bike. Unfortunately it needed parts that needed to be ordered. We really appreciated them going above and beyond to try to get our bike back on the trails. We highly recommended them for any bike needs!
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August 2024 by Taylor Tanner
Honestly the worse bike shop in the valley, paid over 300$ for parts, repairs, and labor all to have to bring it in 4 more times to replace the front tire they were supposed to fix the first time, charged me for more parts and labor even though it was there fault it wasnt repaired correctly the first time. I tell everyone I know to avoid this sketchy ripoff bike shop.
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July 2024 by Chad O.
They stopped responding to my messages when the questions got too tough. They take lightly ridden bikes and try to sell them as new. "Clown Bike Studio "
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June 2024 by Brian
Everybody was friendly, very professional, very knowledgeable, and extremely helpful. Rarity eh!? I enjoy going here.
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May 2024 by Robert de Boer
Always helpful and deep inventory of parts, accessories, clothing and, of course, bikes. I LOVE this shop!
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May 2024 by Tony Aalbregtse
Great experience and very helpful! Even offered me a beer!
