DoubleTree by Hilton Neenah offers a mixed experience for guests. The location is praised for its proximity to downtown and scenic views of the lake, making it convenient for accessing local food and shops. The lobby and hallways are noted to be clean, and the staff receives high marks for their hospitality, with many guests appreciating the attentive and kind service. However, some reviews highlight significant cleanliness and maintenance issues within the guest rooms. Complaints include dirty floors, fingerprints on surfaces, and reports of mold. Additionally, there were problems with room readiness during a wedding event, leading to guests being placed in unclean rooms. The continental breakfast faced disruptions due to electrical issues. Despite these concerns, some long-term guests have reported positive experiences, citing the staff’s willingness to accommodate needs and the overall ambiance of the hotel. The restaurant is also mentioned favorably for its food quality. In summary, while DoubleTree by Hilton Neenah has strengths in service and location, guests are advised to consider the cleanliness and maintenance of the facilities.
The bartender, Stephanie W was extremely nice and gave us great customer service. she made us laugh, and she truly made our experience greater than we thought it would be. Best bar experience I’ve ever had.
May 2026
Comfortable rooms, friendly staff and a 24-hour gym. I always stay here whenever I am in this area.
April 2026
Very nice place, friendly staff and clean, modern rooms. Plenty of parking right out front. The only reason for not getting the 5th star would be the pool. Our group of 8 could only handle a short period of time in the pool area due to everyone's eyes burning and also the fact the the hot tub was full of suds...
