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March 2024 by Hoyshanuk
Scammed bad. Unprofessional! Made an appointment they scheduled it in a different city. We reschedule. Week later show up at 2nd appointment and they cancelled it the same day they made the appointment. So they did let me see a tax specialist anyways at that time and made a different client wait who was scheduled the same time. The clients name was Morgan. They told me it would be around $200 for fed and state on the phone. 2nd appointment the tax specialist couldn't figure out how to do form 1116. Tried to skip it and couldn't. So I had to reschedule for a third time while they figure it out. Show up to my third appointment told my invoice was $450 not $200. Lady was offended when I asked why the price change said to me I can go elsewhere. Said it was very difficult and form 1116 is one of the hardest tax forms to do. It was over $100 for that form alone. Never explained the form or what was done just that I should trust it was correct . She was rushing me out because they double booked. I would never recommend. I also think the unprofessional behavior should be investigated. Gonna charge me $450 dollars for headaches and can't keep an appointment or explain the taxes. Cancel appointments and give false quotes over the phone. Never again almost laughed when she wanted to set an appointment for next year.
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March 2024 by Kristin Jones
Friendly, knowledgeable and easy to work with.
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February 2024 by Aaron Boone
You will pay $400 at this business, if you have 1 dependent. They tell you the price after going through the entire process. This company is joke. If you have atleast half a brain and can do your taxes, I advise it. Don’t walk into this business and get shook down. P.S. If you’re looking for a $2,500 advance on your tax money, enjoy your $700 advance out of $5,000 of refund money. Joke company all around.
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April 2023 by Angela Julius
When I first sat down with my consultant, I was told it was going to be $400 and a very intricate process. I sat there for about 30 minutes listening to his life story. I was trying to be polite, but I was there to get my taxes done. The first mistake was misspelling my first name. The second mistake was putting all of my W-2s underneath a spouse which I am not married. This made us have to start all over again. After sitting there for two hours he told me I should come back because he was getting flustered and it had been a long day. He said he had been working since 8 AM and it was now 5 PM. During these two hours he was able to tell me I was getting four dollars back in federal… If he did my taxes correctly, and that I owe him $500 to do my taxes. He then told me I could come back the following day at 4 PM, but it wasn’t an actual appointment so if I needed to cancel I wouldn’t be able. He told me I needed to leave all of my paperwork there so he could work on things. My taxes are not that difficult. I had a couple W-2s and a few self-employment, and everything else was self-explanatory. He did not seem educated enough to do even the simplest taxes. It was a horrible experience, and I would not suggest anyone going there. He told me I was free to go someplace else, but I definitely would not get an appointment with anyone due to the fact that it was so late in the season. I felt pressured and I will not be returning.
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March 2022 by Aaron Hughes
Wife went here to have her taxes done and the person working wasn’t able to help with her taxes because she didn’t know how to report ESPP stock sales. Unable to perform very basic tax preparation, no confidence in their ability as tax professionals.
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March 2022 by Shawn Nelson
I made an appointment to get my taxes done and just got a call saying that sorry you don't have an appointment very unprofessional I strongly recommend going somewhere else after 21 years of using their service that's what I'm doing
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March 2022 by Anthony Griffin
Jay Olsen is a top tier tax preparer. Made the experience very enjoyable. 10/10
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March 2022 by Craig Clevenger
Very easy and quick. Kim was responsive and efficient.
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March 2022 by Adam Merkley
Quality of service. Kim is great to work with!
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March 2022 by Carrie Gochee
I love H & R Block. Some day I hope to join your team
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February 2022 by Marc Meadows
Jay Olsen was very helpful and explained everything very well
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April 2021 by Bernadette Borom
H&R Block The People There Are Very Friendly And I Got My Money Fast And Easy Thank You
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April 2021 by heather denfeld
Friendly and welcoming. Got through in a timely manner and explained everything in great detail.
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April 2021 by Tammy Jones
I have gone to Kim precourt for 3 years and she is awesome she explained very well thank you
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April 2021 by Kaylyn Durkin
Thorough discussion of different options for the best outcome based on my preference.
