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November 2023 by Kevin V.
Highly professional people and nice selection of items that are unique.
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June 2023 by Kathy Gigot
I am sitting in my great room loving my furniture. All of the pieces have charm and comfort. Thank you for the design and outstanding service today and throughout the many years working with you. Everyone working with us was amazing.
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February 2023 by hey mama
Exceptional Quality and Service. I keep coming back.
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November 2022 by Jill Heacock
Our experience in May 2021 started out well with this company. All the people working there were very attentive and knowledgeable. We ordered a custom reclining leather sofa. We were told 3 months minimum which was fine. Lots of supply chain issues. But 3 months came and we had to call them. We were told 3 more months. And so it began. They lack basic communication skills once you have ordered, and you have to call in repeatedly, they never call you. When our sofa came 10 months after ordering, it was not the couch we ordered. Due to a clerical error they ordered the wrong style! We kept the sofa until they could get a replacement which meant we had a sofa not matching the style of the rest of the room for another 9 months! At one point my husband was told we couldn't have been inconvenienced as we had a sofa. Not once in this process were we offered a true apology. In fact, after the sofa was finally delivered we were sent a bill in the mail with no other writing. A written apology would have went a long way! We will never shop there again nor will we recommend them to others, quite the opposite.
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October 2022 by Emmalee Nichols
We are so lucky we stumbled upon this absolute gem of a place! The entire experience was incredible. When we walked in, the staff showed us around but then gave us space on our own to browse and discuss. Then they answered all of our questions and then some. A few minutes later they had print outs of the perfect items for us! We ended up buying something they had right on the floor but are coming back for those other items. The experience was amazing, delivery... fantastic! The prices are so affordable - the quality is outstanding! So lucky the Fox Valley has a place with these options. We will be backThank you!!
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September 2022 by T Hatch
We love our new recliner. It meets all our expectations for comfort, quality and style.The entire staff is so personable, recognizing our needs and so much moreWe will continue to shop there. Highly recommended!!They even told us of the best Italian place to eat (right next door). Oh, my goodness…the best food ever!! Thank you Bob! And Thank you, Gay for your knowledge and good design ideas.
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August 2022 by Robert Crego
Came in looking for a new couch. Staff was super friendly and very helpful. I was very impressed! ?
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March 2022 by MLE Nichols
We are so lucky we stumbled upon this absolute gem of a place! The entire experience was incredible. When we walked in, the staff showed us around but then gave us space on our own to browse and discuss. Then they answered all of our questions and then some. A few minutes later they had print outs of the perfect items for us! We ended up buying something they had right on the floor but are coming back for those other items. The experience was amazing, delivery... fantastic! The prices are so affordable - the quality is outstanding! So lucky the Fox Valley has a place with these options. We will be backThank you!!
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March 2021 by Barb A.
I highly recommend Knox furniture Gallery. They had the perfect piece to compliment my decor. More importantly, the slight issue I had in service was cleaned up immediately by an in-home visit. Wonderful sales & service.
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January 2021 by Suzanne Betker
The BEST selection of quality furniture in the state with the added bonus of great service and outstanding designers! We've purchased many pieces from Knox and we've been very happy with their service.
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October 2019 by Tamrah Ellenbecker
Extremely caring people and stunning furniture. If you want quality, this is the place to go!!
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October 2019 by John Hueller
Beautiful furniture, exceptional service, by far the best furniture store in the valley. Pete and Wendy have always taken care of us.
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August 2019 by In Christo
Very nice and good service.
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June 2019 by Peter Groenewold
We have recently purchased multiple pieces of furniture from Knox. The sales staff that we worked with were patient, knowledgeable, and easy to work with. The furniture that we received was of high quality and looks good in our home. Finally, their delivery service did a great job. Each time, they arrived within five minutes of the scheduled time (in fact, they were a few minutes early) and were careful and courteous. Great transactions all the way around!
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March 2019 by Brenda Sobiesczyk
beautiful furniture and decor and friendly staff
