-
October 2023 by New Image Construction
Very nice atmosphere seemed to be very knowledgeable about all there products!
-
September 2023 by Andrew Johnson
Terrible experience with u-haul department at True Value. Supervisor - Max didn't rectify the problem, he didn't hold their staff member accountable for what they told the customer. Max was rude and mocked customer over the phone.
-
June 2023 by Haylee Weaver
Gentlemen that work there have been nice and helpful each time I need assistance but an older lady who works there is very unhappy, condescending and rude. Responses as if it is the customers duty to be aware of products & location of them in the store, instead of helping or offering someone who can.Sadly not all people belong in customer service; it shows and hurts a business’s reputation.
-
May 2023 by Elizabeth Weis
It's always a pleasant experience to shop at our local hardware store. We especially appreciate Brad in the paint department!
-
May 2023 by Themaxleydog
Not too sure who allowed them to be listed as a brigs and stratton dealer. Called looking to order a new motor and talked with I assume someone in their repair department who wasn't aware that they are listed as an engine dealer. The person was strangely rude , it was quite the bizzare interaction for someone trying to order an engine. I've ordered new engines before and never had someone be so unprofessional.
-
May 2023 by Larry Crivello
Good to shop local and the prices are about the same save time and money.
-
April 2023 by Joel K.
Always have just the right thing. Great selection of hard to find hardware, and decorative handles, and small household needs.
-
March 2023 by Corey Gunderson
I had a snowblower carburetor replaced, oil changed, tuneup. I got it back a week later. I went go and use it a few days later, all of a sudden the electric doesn't work.The starter had worked all along , and was checked over before I had gotten it back. I went to use it a week after I got back, it did not work. I also noticed brown spots in the snow as well after I got it to work with pull cord. I had picked up a day later. I called to talk to a manager, ended up being the owner. He completely dissatisfied me and mentioned there was no oil leak and basically disappointed me after being on the phone with him for about 10 minutes !!!I don't recommend take any small engine items in to be looked at !!!
-
February 2023 by Jill Honkamp
We had 2 home projects today and went to Krueger True Value. They are incredibly helpful and dedicated to finding the right fix you need to get it done right. Infinitely better than any box store. Special thanks to Matt and Karissa, two employees that went out of their way. Thanks guys!!!
-
January 2023 by Kenton Wendorf
Competitive prices plus helpful workers and great selection of items.
-
November 2022 by Mark P.
#Good Selection #Good Service
-
September 2022 by Terry F.
I was looking to rent something so I went to the rental desk to get thier opinion on what should rent for my needs. An employee named Aaron was at the desk so I asked him. Hardly anyone was in the store yet he seemed annoyed that I asked him a question. He never took his eyes off of the computer or acknowledged I was really even there. He answer was so uninformative in the sense that what he really wanted me to do was go away. So I asked him if I was bothering him and I wanted his knowledge and opinion on which rental to get. He still would not give me any info and said that I am probably the expert in what my needs are so he can't lend me any info. I then tried another way of asking my question and now he finally looked away from the computer towards me and said this actual quote, "sir take your F*cking business elsewhere." Now I will give the store a break due to the current "quality" of employees out there but to be honest I would have rather not even spoke to anyone, why put a sub par employee in a area where they need some sort of communication skills. He is probably better kept in the back room sweeping floors but not out among customers.
-
August 2022 by Guitar Player
Called with a simple question for rental dept. Might have been the rudest person I've talked to in 30 years of being in business. I'm speechless. If Jim Webb SR(original owner) would have heard our conversation, he would have dropped his pipe. Then fired this a-hole and threw him out of the building. I've had issues with bad help before there but to be that incredibly rude is enough for me to close my 32 year business account with them. Makes me sick. Guess I'll switch to Ace as my local store. Less selection but kind and helpful at least.
-
July 2022 by Samantha Mevissen
The staff is always very helpful here. I always stop here first for any of my home project needs before I go to the big box store. I’ve been able to get what I need and if I can’t find it, the staff has been willing to help me find it.
-
July 2022 by rosendalespeedtrap
The very best place to get your hardware needs and grills too. I won't go anywhere else.
