-
December 2023 by Yvonne Herrin
Extremely disappointed with grooming session. I said when we got there that she has some matting. They called and said they didn't find any matting. Then they called again and said she is too upset they will have to reschedule, after they already had her over a hour. All this after our appt initialy was scheduled for last weekend and we were halfway there when they canceled. It's 41 miles to get there...trip and a half wasted. Plus she is shaved in spots. Two previous visits we had a good grooming but won't be back.
-
November 2023 by Mackenzie Nack
I recently adopted my dog & wanted to get groomed (not knowing if he has ever been in the past). The ladies that groomed him were SO NICE! I will be bringing Cosmo back to get groomed again. Thank you so much for the care you provided Cosmo ?
-
September 2023 by Michaella
Cali did such a good job grooming my pup! I got the feeling that she truly loves dogs and knows her stuff. She took extra time to help clean/trim her ears to help her avoid ear infections and we really appreciate it.
-
September 2023 by samantha haumschild
Staff is always up beat and attentive. Everybody seems to love their job here. This store always has new stuff, you would be surprised because the size of the store but they also have sales and seasonal pet toys. My lab puppy is 6 months old. We brought her to a few places for nail trimmings, safe to say we were still on the hunt for a place until we came here. They did an excellent job and Stella absolutely loved it. Worth driving an extra ten minutes for groomers that take their time with your pet, have sharp enough tools to make a clean cut, while giving great customer service. Make sure you sign up for rewards, I’ve gotten some decent coupons! Pet supplies plus is way better than pet smart and pet co. We always came here growing up as well. Glad to see it’s still the same.
-
September 2023 by Michelle Moore
I adore this place! I'm here quite regularly to re-up on cat food for my cat and the staff is always soooo amazing, kind, and attentive. The store is always clean and put together, the staff seems to enjoy their work, and the animals & fish look well kept and happy.I highly recommend this store for whatever you can get for your pet(s) needs!ᓚᘏᗢ
-
September 2023 by Queen C
The store sold me a sick fish, so I called the next morning to inform the store it was sick. I was offered a replacement but I said I wanted to try to save my fish 1st. I asked if if I couldn't save it and it died, if I could get a replacement. The employee said that I could. I can prove the date of sale, and a screenshot of my calling the next day. Regardless of what I tried Finlei was sick and died last night. I called the store and a young lady 1st tried to refuse giving me a replacement and kept asking over and over the purchase date. I apologize, that I didn't remember exact dates, but I have them, along with other info. about the sale.The employee was told about my conversation with another employee previously promising me another fish if mine died. She came back and said that they will replace my fish "THIS TIME!" What? Is that how they treat their customers? Also, how many sick fish do they not replace??? Unreal! Never ever have I seen a pet store sell sick animals and then treat the customers like they did something wrong. This is NOT the 1st time I was there, and it was not the 1st time I had an issue with the staff.
-
August 2023 by brenna jacobs
Every time I come in the staff is so friendly with my puppy Willow!! I get the best advice from staff when it comes to grooming, bathing, and other things a new puppy parent may need to know! I walked out with a crate and her goats milk and she walked out with freshly cut nails and a happy tummy from 2 treats which were on the house! Willows gotten so socialized here and I’ve gotten to get her every day needs at affordable prices!! Would definitely recommend especially for first time puppy parents!
-
July 2023 by Jill Brauer
Thank you so much Shaina Updegraf and crew for the grooming you did on the puppy mill poodles that were surrendered to The Hope Highway. This was a daunting task as these dogs were in really bad shape. Over 3lbs of fur per dog had to be shaved off since the matting was so horrible. This was a job for pros and they did a wonderful job. On top of everything the dogs put trust in the groomers and were calm. Thank you SOOO much!
-
June 2023 by Heidi Milner
It's nice having a store like this in town, very convenient. Just wish prices weren't as high, but that's everywhere now days.
-
June 2023 by Jo Knuth
Chris was so helpful on my search for Maddy's food. An extra bonus was his offer to carry it out to my van. He was also empathetic to a health issue that I'm going through. Pet Supplies is my go to pet store!
-
June 2023 by Michael Jacobson
Online experience has been very disappointing. The first time, I attempted to order online and do curbside pickup. The order was cancelled by an associate. No explanation given. The next time, I attempted to set up delivery in order to take advantage of a discount available. The app claimed product out of stock. Walked in to store to find multiples of the product available.
-
June 2023 by Michael Dorn
I love this place. I can usually always find something for my dogs or cats without fail. Keep up the good work.
-
June 2023 by Dusty Bizzle
Tons of hot babes and they all love my little Auggie
-
May 2023 by Tammy Johnson
Always find what I'm looking for here. Their rewards program is great! I just used $35 of rewards points to purchase two cases of litter and dog treats for $4.
-
April 2023 by Laura Jacobs
Great groomers who handle my scaredy dog's nail trim with gentleness and compassion! I use the self service dog wash after and it's a happy dog salon day!