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December 2023 by chad tadych
Very friendly and accommodating staff that always works hard to find a way no matter what. Love this financial and what they stand for.
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September 2023 by Donald lofgren jr
The best part was having Brook as a video banker. It was great because I didn't have to wait in line for one of the bankers to finish with their members. Marie was great as well. She helped me complete the process and was wonderful to talk to and she answered all of my questions. Thank you Marie and a debit card on the same day! We like that! Thanks Verve.
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July 2023 by anthony holbrook
Everything I've done with Verve up to this point has been pretty good. Now I got a quick auto loan with them (this was all done via phone and email!) because the financial that had my loan is no longer servicing the loan, (which I got a text and email and voicemail at 3:58pm July 3rd. 2023) ? They sold it to a clearing house that has harassed me non-stop for 7 days... Verve to the rescue! Having only 6 months left on this loan, and contemplating continual harassment from American credit acceptance ... who ,my car loan had been sold to... And having been a member through Verve credit Union for about 6 months now.I did the Verve thing.Like I said everything I've done with them up to this point has been very decent, that being said occasionally it'd be nice to just pull up and talk to a teller, oh well you can't have everything. ( Hey but wait you say. yes, tellers available via video? no thanks I prefer person...) But all the branches i have been to have decent folks that are there to help you.Go here to get your bank on ✌️?
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July 2023 by Jamie Thiel
Lainey and Marie were so helpful with getting my account switched over when it was hacked several times. They made the process so simple and they took care of everything for me. They gave me tips and pointers on how to help prevent it from happening in the future.
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May 2023 by Mary Koslowski
Always do a fantastic job
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March 2023 by Shirl Alix
Verve is a great credit union with great rates and wonderful customer service!!
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November 2022 by Olivia Christman
I was seen right away. The representative was possibly the nicest person I’ve ever met at a bank. Customer service was Amazing.
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September 2022 by Nephalem G T
Literally the scummiest slumlord bank that I've ever had. I'll never do business with them again
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September 2022 by Bob P
Mubina made the experience fast and easy.
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August 2022 by Jenny Diederichs
Getting our loan from verve was the smoothest process I have ever been involved in 120% happy and satisfied with the service will recommend verve again
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August 2022 by Matthew B
This location has removed tellers from the drive thru to touch screens with some people over web cam. Verve CU must be planning to remove any type of human interaction from their customers. Try a different location that has tellers at the drive thru or just go to another credit union.
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August 2022 by Scarlette Ivy
Verve has been very attentive and informative for all my needs!
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June 2022 by Chuck Tenor
Extremely professional and quickly done.
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April 2022 by Crazy Skull
Very nice qualified people....would have given a higher rating if the call to the third ranking person in there would have been answered so I could have gotten this done in one trip...but I do understand it...
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April 2022 by lori seiler
I can't say enough about the awesome customer service. Mobina is amazing and her customer service is over the top.
