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December 2023 by Brian Wieland
Thanks Kurt for working with us on our loans. You are awesome to work with. I have been a member for over 20 years and I will never leave. The staff has always been great.
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July 2023 by Raquel Mikkelson
Tena is the biggest diamond in the world. May she never leave! I dont know what i would do! I don't love their partnership with Shazam, though. I was scammed for about $3000 over 2 and a half weeks ago, and still haven't had any resolution and am still negative in my account and can't pay my bills as I rely on my debit card to do so. Tena has been awesome trying to help me, but since the credit union itself doesn't deal with the fraudulent claims, there's not much they can do. I have called shazam several times in tears looking for help, with no success. I would highly recommend they terminate their partnership since there are several huge issues with Shazam across america. 5 stars for Tena, but my experience as of late has been life altering in a bad way. If this is the best fraud protection, I may have to leave
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June 2023 by YP Schwartzy
I was on vacation out of state and lost one of my credit cards. I called the bank because my card was found and was charged $455.00 and pinged my checking account 3 times and incurred NSF fees. The manager Kurt is by far the most unprofessional Manager in any business I’ve ever dealt with. He treated me like I was some piece of garbage. I simply asked him to stop further ACH attempts with that card out of my checking account. He said to me “This is not our problem” Well I called his boss and it was taken care of. Chris was very professional and helped me greatly. I was refunded the NSF fees and flagged that card from ever attempting to hit my account in the future. This is the exact thing I asked Kurt to do but his Egotistical Attitude had to disrespect me as s member. I’ve only been banking at this place for a few months but my experience with Kurt in Neenah was absolutely terrible. My brother and mother also bank here and let’s just say we are now looking for a new place to do our banking because of this. He made me feel like my bank didn’t have my back and will lose my business because of it.
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November 2022 by Dalton Sproul
Great experience working with Kathy on my mortgage. She was very knowledgeable and made what could have been a stressful experience a breeze. She did a great job communicating with me and multiple title companies, realtors, and insurance companies so that everything was ready to go come closing time.
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December 2021 by Amos Mikkelson
I've used Credit Unions for more than 25 years and my experience here is second to none. Staff is knowledgeable and respectful and the CU offers some great options for loans and mortgages.
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December 2021 by Maria Rose
I Just wanted to say a big thank you to Mrs Caroline Jones , She's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $500 and got $7000 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful!
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October 2021 by Lori Fontaine
Kurt has helped me so much , thank you Kurt , your the best. You all reading this need to change from a bank to Winnebago credit union!!! You will be extremely happy you did!!!
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April 2021 by Sunshine Mills
Terrible banking experience. We have banked here for many years and the past six months have been terrible! My husband deposits his work checks and they seem to put it in my son's account or another account other than the one he provides them the number for! Service is not stellar and they lie to cover their own butts. Do not recommend! If I could give less than one star I would. In the process of switching to another credit union.
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April 2021 by Shanna Buettner
We are loving Winnebago Credit Union! Kurt, Alyssa and Tena are so kind and helpful. We are so glad that we found Winnebago CU!
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March 2021 by M Chedd
Bad service and bad experiences.Their mobile app doesn’t work very well. I frequently get errors that say “unable to access servers try again later” which is very frustrating when I’m trying to pay a vehicle loan.My debit card works 1/10 times when I am paying with it. I still don’t know what the reason is but it’s nerve racking using their debit card services.During the pandemic, I have seen their Neenah branch only using one teller. It gets busy there around noon, my time is longer because I am on my lunch break and need to get service quickly.
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March 2021 by Max Biggar
Best banking experience ever.
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January 2021 by s s
Very rude service. Especially the little girl who picks up the phone. She needs to mind her business and only offer her opinion when asked. If this bank doesn’t turn around the service. We will be looking into a different bank to go through. LLc accounts and all others.
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January 2021 by Michelle Ballard
Terrible tellers are the rudest
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October 2020 by Matt Amber Woller
Enjoy their customer service and prompt response to any questions. Friendly and efficient workers! Great credit union! More than one location which is nice too.
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July 2020 by simone solis
Very rude service. Especially the little girl who picks up the phone. She needs to mind her business and only offer her opinion when asked. If this bank doesn’t turn around the service. We will be looking into a different bank to go through. LLc accounts and all others.
