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March 2020 by Teresa Somers
After searching on the internet for a couple of months, we came across this used, yet lovingly maintained GEM of a Ford Explorer. The pictures we saw on-line were great, but upon visiting the dealership, the vehicle turned out better than perfect! The assistance we received from Roger and Marcy was friendly, helpful and to dovetail what others have said about being treated like family, they went above and beyond!!!!! Thank you, thank you thank you!!!
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April 2019 by Scott Nicholson
Not sure how this place has gotten so many good reviews. My experience with them was horrible. I was talking to a sales person online and told them I was driving an hour and a half one way to look at 2 trucks. 1 truck they sold within hours of talking to me, and never bothered to tell me they sold it until I got there. The other truck they decided to take off the the front end of to replace a headlight rendering the truck un-driveable the day before I drove up to look at it. And didn't bother to tell me until right before I left to drive up there. So the sales lady said she would call me when it was done that was 6 days ago. Still havent heard from them. So basically due to their lack of caring for a possible new customer they lost a garanteed sale that day. I will never visit any of their locations.
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March 2019 by Bob Diedrick
Friendly knowledgable people, it was a pleasure to work with them through the purchase of our new preowned Chevy truck.
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January 2019 by Tyler Nolt
Great people not high pressure and easy to do business with.
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December 2018 by Dan Kletti
It was a pleasure to shop at Gross Chevy in Neillsville. Unlike dealerships in big cities, the salesman (Roger W) was not pushy at all, worked with us honestly, and gave us a fair price. He gave us plenty of time to test drive the car, look everything over, and was flexible on pricing. I would definitely shop there again. Roger stayed after closing time to help finish the sale with us, and also gave us information on where to visit an Amish store, and a restaurant for something to eat. While we were there at the Amish store, Roger was on his way home through the same area, and went out of his way to stop in and let us know about a better restaurant he thought of. Super thoughtful, what a nice guy, we went to his suggested place and it was great! I'm thankful we were able to work with Roger and I pray God blesses him and his family!
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December 2018 by Emily Williams
Went for an oil change but they did an overall check and found a running light out and a piece of wire stuck in my tire! Thanks guys!
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May 2018 by kelly opelt
Very helpful. Found us exactly what we wanted at a great price! Paper work was smooth and simple.
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April 2018 by Jessica L
Super friendly staff. They were helpful,knowledgeable,and just a pleasure to deal with. Pricing was lower than other places within 100 miles.Thank you Bill Zarak and everyone else at Gross motors. Would highly recommend.
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April 2018 by Jess and Dawn Matott
This was our first experience working with the folks at Gross Motors. Roger was our salesperson and was great to work with as he willingly answered all of our questions prior to sale, during the sale, and even now after the sale. Everyone at Gross was friendly and welcoming. We had a great experience working with the folks at Gross Motors!
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April 2018 by Chad Sojka
Great service! Bill was very helpful helping me understand my new truck.
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April 2018 by Bob
Roger was a great sales person, very personable, polite and knowledgeable and answered all of our questions. I would also like to add that I have been going to their parts guys for years and they are super too. Great people to work with.
