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October 2023 by Breaking Bread with MJ
2 feet of cat toys and treats, little to no selection of wet treats and toys were dismal. Don’t waste your time if you are going for cats. Drove 20 minutes for nothing.
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June 2023 by S Jane Anderson (Sparrow)
Love this place very friendly people I encountered while I was there. Decent to high prices though
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June 2023 by Monica Clasen
First time at the New Berlin location, we had Maddie and she was wonderful, Daisy is more cuter now then when she came in, thank you again for taking gouda care of her. We will be back. ?
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June 2023 by Cynthia Wright-Kau
Great staff, awesome products & always something fun going on.
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June 2023 by Crystal Parker
Kind and patient. We brought our sick dog with us and they were understanding kind and incredibly helpful
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April 2023 by Lea SC
Wrong prices on items, will get charged more than whats advertised. Store always seems dead, selection is horrible
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May 2022 by Hector Carsman
The young girl with red hair (idk her name) was super nice and helpful when i went in to look around she was really smart and knew a lot of things about the products which awesome. items that I needed for my new puppies i rescued and she would always know what I needed without me saying it and i really thought she used good insight on not utilizing a one size fits all customer approach
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May 2022 by Office Manager
Bentleys is an ok let store on it's own.. the real upside is they have knowledgeable employees. Dana has helped me and my cocker spaniel charlie switch to raw food and we are never looking back. Charlie is so much healthier. If they triend everyone like Dan's this place would be outstanding. 10 of 10 will be back.
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May 2022 by Rachel Wall
The customer service here is amazing, you can tell the staff cares about their customers and animals so much. I have been coming to Bentleys for a couple of years and I have always had a great experience. A little while ago I came in to buy a bag of dry food for my cats and Sue struck up a conversation with me, she was so friendly and knowledgeable. I told her some of the digestion issues my cats had been having and she helped me with a bunch of recommendations for wet, and dry food to help out with their issues - which are working wonders! She even was telling me about the other things that Bentleys has for special order that you get delivered right to the store. She was so compassionate and listened to me fret over my cats and never got annoyed that I was probably talking too much! Definitely recommend this store!
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March 2022 by Alex Witte (The Witty Realtor)
Very friendly staff! Great deals on nail trimming, treats, and more! Our Jack just loves coming to Bentley's
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March 2022 by Dimitra Lemberger
Stephanie is the best! My dog is a nervous guy and she is so sweet and gentle with him. He loves her and we will keep coming back!
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February 2022 by Karen Waldkirch
Stephanie is simply the BEST. She's the only groomer that my dog has ever worked with and even though it's a 20 minute ride from our house, it's SO worth it. She treats Jovie as if she were her own. She's gentle, kind and SO talented!
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January 2022 by Karen W.
Stephanie is simply the BEST. She's the only groomer that my dog has ever worked with and even though it's a 20 minute ride from our house, it's SO worth it. She treats Jovie as if she were her own. She's gentle, kind and SO talented!
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January 2022 by Charlotte Klis
I am so grateful to have Stephanie as my groomer for my pups, Poppy and Dolly. Both of my pups are rescue dogs and are extremely shy. Stephanie always goes out of her way to make sure that they are comfortable. They always look great after she grooms them and they’re not stressed out at all.
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January 2022 by Kris Kelly Weber
Sue is very knowledgeable about the products she sells and goes out of her way to make each customer and their pets feel special and appreciated. Best customer service skills I’ve seen at any kind of store in a long time. It’s obvious she loves animals and cares about their well-being. It’s our favorite Bentley’s location. And we appreciate her supporting Greyhound adoption via Greyhound Pets of America-Wisconsin.