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January 2024 by Linda Anderson
I just want to thank Cody for taking the time to help me with my banking issue. He was very informative and very pleasant!!
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November 2022 by Gerry Ger
Second visit ever the other month and it was great. The teller at the counter was helpful but wasn't able to fix my problem so he sent me to the personal banker.Tina Z. went above and beyond and typed out a letter that fixed everything!She was incredibly nice and easy to talk with and answered all my questions too. It was a wonderful experience with Tina Z. and thank you again.
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June 2022 by Aaron
Signed up for a checking account, but never got the sign up bonus (which is the reason I signed up on the first place) because my direct deposit didn’t “qualify.” Ok, maybe my employer pays me through some strange way that doesn’t qualify, but I called customer service and was “disconnected” 3 times and NO ONE could explain to me how or why I did not qualify (I assure you I was polite and patient with them). And of course, no one tried to call me back, so I had to keep being hung up on or give up on trying to find a very simple answer. Spoke with the bank manager, who was professional, but clearly had no interest trying to help me get any kind of sign up bonus (even though I used the account and had money coming in for months). Also got an error on the app that said I had hit my deposit limit when trying to deposit a check. It was only the second check I was trying to deposit in the same month. I had to drive to the bank to deposit… in summary, they have wasted hours of my life, not even tried to get me a sign up bonus (which they cannot explain to me why I didn’t receive) and their app wouldn’t allow me to cash two checks.
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January 2022 by Linda Szolwinski
My father had 2 accounts here-I was named his beneficiary upon his death and have had nothing but problems trying to close out his accounts. They have lost documentation, absent of communication when the initial process was started, lacking proper staffing, and unable to satisfy me in any way.
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October 2021 by Joe Meisels
My fav branch. Convenient location, friendly and caring staff, clean and fast
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May 2021 by Chris Wolf
Received ELAUT coins in my quarter roll? looked it up, it’s for game at Dave & Busters. Crazy this is a bank!... It wasn’t machine error either they were hand rolled with tape. Never had a bank give hand rolled rolls should have known. On top of that they treated me like my account meant nothing to them. When I do give decent revenue to BMO & this bank in general as does my entire family. Not anymore you lost a customer because of this branch. Going to convince them to switch also.
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April 2021 by Rick Star
Been a customer for 25 years but quitting since they decided to nickel and dime fee us to death. No appreciation of long term banking relationship. Just change terms and take your $5-10 every chance they can
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December 2020 by Rick S
Been a customer for 25 years but quitting since they decided to nickel and dime fee us to death. No appreciation of long term banking relationship. Just change terms and take your $5-10 every chance they can
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June 2020 by Eric W
Been a customer for 25 years but quitting since they decided to nickel and dime fee us to death. No appreciation of long term banking relationship. Just change terms and take your $5-10 every chance they can
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October 2019 by Max Jon
first of all the lady that I've dealt with. an older lady. she was the rudest person I've ever met in my life. I'm a non-member and I went in to just cash a check somebody wrote. The rules that she were stating where the dumbest rules I've ever heard and she had nothing but an attitude problem. they want two forms of identification. they will not accept the social security card as identification even though that is a federal identification. she said a utility bill would work. our utility bill is more than a social security card? I had two forms. I had a credit card and my driver's license. she would not accept the credit card because it wasn't signed. I told her I would sign it. she said you better go to a different location then because I won't accept it. then they want to charge $10 for non-members. landmark credit Union charges $0. she made me drive to a different bank to cash the check. when I went to the bank in muskego they took my identification and cashed the check with no problems. I'm going to figure out this lady's name and I'm going to report her as much as I can. she had nothing but an attitude towards me. extremely rude. and your bank should not have employees like that. I will never open an account with you based on how my interaction with her went
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October 2019 by Max Minkebige
first of all the lady that I've dealt with. an older lady. she was the rudest person I've ever met in my life. I'm a non-member and I went in to just cash a check somebody wrote. The rules that she were stating where the dumbest rules I've ever heard and she had nothing but an attitude problem. they want two forms of identification. they will not accept the social security card as identification even though that is a federal identification. she said a utility bill would work.
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August 2018 by Dustin
The branch manager Stacey is the most unprofessional person I've ever come in contact with in my life. I don't know what is worse her poor customer service or her meth mouth. Open your account elsewhere because Bmo is awful.
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June 2018 by Alicia Brzeski
This company has horrible technology and lacks speedy service. Spent 3 hours at this branch wanting to open 3 bank accounts and was only able to open 1 because their systems kept crashing. Never again. Stay away.
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November 2017 by steve morici
Tried to cash a check for $1,400 from my daughter and they wouldn't do it without calling makes me jump through hoops to get my cash horrible experience
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February 2017 by Ghost Striker Gaming
The people there are very nice I was 15 and i got a debit card for work and i need to be 16 and I thank you guys a lot and also POOT DISPENSER HERE
