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January 2024 by Masin
Good prices and good food, what else can I say?
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January 2024 by Masin Herr
Good prices and good food, what else can I say?
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July 2023 by Cisco G.
The tire center is horrible the people at the front desk are so incompetent is ridiculous, when is the car going to be ready? " I don't know" will it be done today? "Maybe" is it going to be ready tomorrow " we will try", unbelievable to have this kind of useless stupid people working there
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June 2023 by Maddy R.
Would give zero stars if I could. Manager "John" I believe his name was, was the rudest person I have ever met. So incredibly disrespectful to me, my fiancé, and my 1 year old daughter. Unfriendly and unkind. Would not recommend this Costco and do not believe John should be in any sort of management position - he could use a course on customer service. Costco has lost me and my families business.
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June 2023 by Amarpreet S.
I love the Costco in USA because they let you pay with visa . Also they have more variety then Canada and you can shop your for favourite vine , beer , whiskey or any other alcoholic beverage .
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June 2023 by Al Zagorski
The chicken ceasar salad is back at Costco. Hurrah.
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April 2023 by Mike V.
This is a great Costco. If you're not a member, I would give it a try. If you don't like it, they'll refund your membership fee. Great return policy and customer service as well. I also highly recommend getting their credit card, it comes with lots of money saving perks including 4% off gas and EV charging and 3% off travel and restaurants. The vision center is excellent as well. I bought a pair of glasses with progressive lenses and had an issue with how they worked. I went back, and they made me a new pair of lenses which were correct. But today I'd like to talk about my satisfaction with the tire center. Last fall I had new tires put on our daughter, my wife and my car. They charge a nominal fee for a mounting, balancing, nitrogen fill and five-year road hazard package. The road hazard warranty turned out to be worth it's weight in gold. This package includes free future tire rotation, nitrogen fills and balancing. Our daughter had the misfortune of hitting a large pothole on the freeway this spring. The front wheel split in half and the tire had a giant slash, the back wheel was bent, and the tire had a gouge in the rubber that went down to the steel belts. Her car is a Cadillac ELR of which there were only about 4000 produced from 2014-2016 and everything about this car is pretty unique including the tire size. Thanks to the road hazard warranty, I took the two ruined tires into Costco to see about replacements. Of course, with the supply chain issues and unique size of these Michelin CrossClimate2 tires, they were unavailable. I spoke with Johnathon, a tire department manager, and he stated he'd do his best to find the two tires even if they would have to buy them from another retailer. I tried, and the Cadillac dealership that I had her car towed to tried to find replacement tires as well. The dealership said sorry, but there aren't any anywhere, and I couldn't find any either. However, I got a call from Johnathon, and he found the two tires we needed somewhere, and they were delivered in two days. Talk about going above and beyond the call of duty to help a customer. Thanks, Johnathon, and the Costco tire center for great customer service.
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February 2023 by Heidi B.
I am not sure how to review a Costco because you either like it or you don't. I will say however, this particular location seems to be ran / managed well. It is usally pretty busy when I come here but yet everything seems to be kept tidy and well organized. There is room for improvement for getting to the checkouts since when it is busy, there is a lot of "traffic jam" moments and it is hard for people to know who is actually in line and who is trying to shop and look at the items right by where the line for checkouts would be.
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January 2023 by Hamzah Mirza
Amazing staff and accommodating to product requests!
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January 2023 by Amy M.
I am a Costco fan! Good prices on all the bulk staples like TP, Kleenex, cleaning and laundry products, coffee, spices, canned corn, Ritz crackers, pasta, mayo and vitamins. You can't go wrong with a rotisserie chicken for dinner where you can convert the leftovers into a tasty soup or chicken salad sandwich. And all meals would pair nicely with a Kirkland Canadian Whiskey followed by their tuxedo cake for dessert. Oh and those sample ladies have sold me on a variety of products including the Indian Madras lentils, irresistible Popcornopolis Zebra popcorn, Bibigo potstickers, Cape Cod potato chips and don't forget the Bitchin sauce - the smirk on the sample ladies face when she announces the product name should result in the product ending up in your cart. OMG those checkers are fast and friendly and the Kirkland hotdog is seriously the best dog hands down. Lastly I highly recommend checking out the optical department. The staff does a great job helping you narrow down your selection and makes sure your glasses compliment the shape of your face. Frames and contacts are both a good deal. Don't listen to the big box store haters. The membership pays for itself with the rewards program and the best price on gas and tires around. Check it out!
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December 2022 by Daniel Arroyo
I went in today intending to buy a membership but that's just not gonna happen. Way too busy. Cars gunning it through the lot. Inside the store was no better, so much pushing and shoving, I thought what grade school did I stumble into here? The Menomonee Falls store wasn't like that as I recall, but maybe it is now too, who knows.
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November 2022 by Linda B.
My favorite club store with great demonstrations and samples especially during the holiday season. Love the gift card section and discounted too! Staff is so efficient and courteous. This is also my go to gas station!
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November 2022 by Lily Baker
love ❤️ everything is there u have last new staff old the time good food an very good deal love it my fever ? Costco
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June 2022 by Melanie L.
It's been several years and I've had more time to take advantage of some additional things Costco has to offer. 1. Vacation packages. In 2019 I saved nearly $800 using Costco to book my vacation (flight, hotel and car rental) to Hawaii. A month prior to leaving there were changes with our flights but customer care was amazing and not only notified me immediately but was able to find a work-around that wouldn't impact my PTO dates or scheduled excursions on the island. 2. Auto services. Competitive prices on tires and the best pricing on batteries in the area. I have purchased a few now for different vehicles and never had an issue. 3. Guest services. So far I've never seen a customer walk away unhappy. I've had nothing but positive experiences dealing with guest services the few times that I've needed to. 4. Online ordering. If an item you're looking for is not in store but available online, shipping is free and fast. Most items have arrived to my home in 2-3 business days.
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June 2022 by Lynn v.
For the reviews that say Midwestern Costco employees aren't friendly: they are Midwestern friendly. We've been members in CA and GA. The WI employees are just as helpful and friendly as elsewhere. It's a warehouse store! That said, I have always had great service at the Grange location. The employees will always stop what they're doing to help me find something. They seem to know what's in stock and what they're out of. They even looked all over for my mother's keys one day. I have a big family and shop here twice a week! They have great deals on fresh produce, frozen treats and chicken nuggets, coffee and even clothing. I particularly love Costco because they pay their employees and treat them with respect- it makes a difference!! The prices are low, and they still manage to pay living wages. I'm sold! To those who think the workers are unfriendly, maybe it's not the workers???