Dollar Tree in New Berlin is a large, well-stocked store that offers a wide selection of items, including toys, snacks, crafts, and last-minute decorations. The store has been redesigned with a clean and modern look, replacing the old hardware store, and provides a convenient shopping experience. Customers appreciate the organized and neatly arranged shelves, making shopping easier. The staff is often friendly and knowledgeable, with some employees providing excellent service, though there was at least one instance where a cashier's tone was perceived as rude. Recently, the store introduced new $3, $4, and $5 items, which some customers noticed and purchased. Overall, Dollar Tree is seen as a positive shopping spot with a good variety of products and helpful staff, despite some minor issues with customer service. The store remains a favorite for last-minute needs, crafts, and toys for kids.