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January 2025 by Jerry Smith
Clean, spacious, well lit, convenient, easy access, dry, safe, secure, temperature controlled, friendly, professional, helpful management and security personnel. If these are the ideal qualities you are looking for in a storage facility, Extra Space Storage in New Berlin, Wisconsin is all of these and more. After storing our items in this facility for more than a year, we are pleased to recommend them to anyone who expects excellence for their storage experience.
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December 2024 by Merrick House
Great place would recommend to anyone Experience a issue and one of the managers, took care of it immediately And kept in contact with on updates Customer service is amazing
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December 2024 by Duane Baumgartner
Very polite and seamless process, thank you very much!🎶☮️
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December 2024 by Rachel Schaefer
Great customer service! Super fast and easy to rent a unit.
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December 2024 by Kimberly King Gingrass
Extra space has been very helpful accomadating
The staff is great it is a very clean and has s drive in bay whiich is fantastic for our winter months of frigid temps
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December 2024 by Kasondra Brown
Great customer service!
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December 2024 by Kate Munson
Great help to my mother-in-law, easy to work with!
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December 2024 by David Nelson
Very helpful and pleasant in reserving new unit and helpful with the transfer. Great experience.
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December 2024 by Adriane Cortez
Krystel B was amazing help when we got our unit
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December 2024 by HouseManJr P
Krystal is the absolute best not only was she the most pleasant (Ever) she is also very attentive and knowledgeable about the workings of the facility, It was a complete pleasure from the moment I walked in..
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December 2024 by Lilian B.
I have previously rented from Extra Storage Space in California and Florida, but nothing compares to Ed's exceptional customer service at this location. He was really helpful, proactively choosing a better storage area closer to the door for me, and handled all of the details to make my experience exceptional. He made certain that I received all of the discounts that he was permitted to offer, and he simply enhanced my overall experience. I recommend this place for many reasons: for the best customer service experience one can receive, for the greatest pricing I could discover (mine was 50% less than other options in the region), and also because the facility is spacious and easy to navigate. I can pull my car inside and unload safely out of the weather.
Thank you Ed, your employer is lucky to have you!
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November 2024 by Jayden Niemuth
Been here 4 years now, even after changing hands a few times still one of the best places to keep my goods safe.
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November 2024 by Christine Jones
Friendly customer service
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November 2024 by Dan Brankle
Very helpful and professional! Great experiance
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November 2024 by Joseph Steven
Terrible experience with outdoor parking at this location. After the first month promotion, I had three months at the $110 per month I was expecting then they raised it to $194 per month. The lot drains very poorly and my vehicle was frequently in standing water/mud on the pavement. They also have next to no enforcement of other tenants exceeding their parking spot size. There were several vehicles extended eight or more feet past the boundary of their parking spot, making maneuvering a large vehicle in the lot very difficult.
