November 2021 by Du R.
This agent is terrible and should not be in the real estate business. His personal website has 215 reviews that all are five stars, but FAKE. Please go to other website such as Yelp, google, you will find many terrible reviews from his previous clients. My experience was terrible. I had such bad luck to have him to list my million dollars mansion by the Michigan Lake, referred by my good friend. Do you know what he did during preparing the listing? He just came once, and enforced me to sign the contract right away. Otherwise, he would be extremely unhappy shown in his face. In this visit, I expected the advice from him what should be improved to sell it quick since there is some little touchup or cleaning to make it ready. However, he said something totally opposite of what my stager said. As for the small touchup and work, he suggested me to hire some handyman or professionals to do it, and then gave me a list. I called several contractors, and just hold one. That contractor came and gave me a quote three or four times of market price, that was crazy. What's more, that contractor didn't email me the quote directly, instead, emailed him. He called me that I had to use that contractor, otherwise, he couldn't list the house with the price I want. I tried to tell him that the quote is way much over priced, and I cannot afford it. He cut off my saying right away. He rated my mansion as 1 out of 10 scale, and thought my million dollar mansion like a x hole. That is ridiculous. My house is a million dollar mansion just completely renovated, not a small poor house. It is just not deep cleaned, needs some touchup or little work, not fully ready yet. It seems that he didn't appreciate the listing and my house at all. In the whole process, he just visited my house once. Surprisingly, he told my friend he visited my house three times. Actually, it is the photographer to stop by twice to take some photos. That pissed me off. What is more ridiculous, I hired the stager to stage the house, and sent him the beautiful photos after staging, and told him that the staging was done. Surprisingly, he said that I didn't stage the house at all, and told my friend that I just used my own garbage furniture to stage the house. Sarcastically, that stager is on the list he recommended. I just didn't hire another stager he commended. I don't know what is the relationship between him and another stager named Mary. If I kept saying, the lists will keep growing here. Cut everything in short, it was such an unpleasant experience to deal with him. If the listing agent thought my house like a shit hole, and didn't appreciate the house, how can he persuade buyers into a contract and sell it finally? After talking with my family and some friends, they felt so uncomfortable with his saying and doing. Therefore, I decided to cancel this listing with him. I sent him an official email to explain the reasons to terminate the 6 month contract with him. He totally ignored my email, instead, he asked when he can list my house. I replied to his weird email and told him clearly again that I would terminate the contract with him. I didn't get his response at all, no matter how many emails or text message I sent. It seems that he disappeared from the world. My friend called him so many times, left many voicemails, or sent him emails, no any response from him. I had all the emails, text message to prove my saying here. What he did makes him terrible. I cannot believe that there is realtor like this since there is law to regulate the behaviors of realtor. His license should be suspended, and this guy should be out of real estate business forever. NEVER NEVER deal with him. Terrible.
April 2015 by Jean W.
I cannot get out of my 6 month contract with the Roth Team (Mike), even though I have written to the Sales Director, Rick Fedor. No one will return my calls or reply to my emails. My experience has been all about games, and trying to coerce me into giving my property away. I have asked for another agent, and my request has been ignored! I cannot believe that you have an agent that does not communicate with you, and you are STUCK with that agent. I feel that Mike is in breach of his contract, and he's trying to take advantage of me because I am a female. I used to have respect for this agency, but now that trust and respect have gone out the window. My experience was fast talk, shove a bunch of papers at me, and tell me what they basically said, and I am late for my next appointment. In my opinion, asks if the papers can be left with you and read them carefully! I have not given up my fight I am taking it over the Sales Director's head, because they appear to cover for each other.