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November 2023 by Jean Lens
Our garage door broke, and we went to Joe Wilde for parts. The two gentlemen in the service department were awesome! They took the time to help us understand what we needed to do to fix it, and gave us the right parts. Highly recommend this company. If, and when we have to replace the door, I will definitely go here. Thank you ever so much for the help you gave us today.
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November 2023 by esocskses
I called Wilde because my garage door had trouble going up. I suspected the springs had weakened as it is an old door and I did not want to deal with that problem because of safety. Zach fully explained what could cause that and that a technician would come out and look at it. He gave me the cost of the service call and part cost would be extra. Mike the technician called just before coming and was very prompt in our appointment. He looked at the door and operation and stated it was an old door and opener but it works. He gave me an explanation of the tests he did and suggested the door needed to be lubricated and the opener adjusted. He said that I will eventually need a new door and opener and gave me a estimated cost of everything. I appreciated that he made my old door work and did not try to sell me something I really did not need that day and now I know what cost I will be looking at when the door is not repairable. I only paid the fair service call price and not thousands for a new door. When it finally comes time to replace the door and opener I will definitely be calling Wilde to do the job.
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October 2023 by Michael Gutierrez
I found out that my garage door spring was broken. I called Joe Wilde when they opened at 7:30 and they were able to get me in between 8-9am. Mike (technician), arrived at 8:15, found that I also had a broken hinge. Replaced the hinge & spring. Reviewed all lubrication points with me and was finished by 9:30. Outstanding customer service!
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September 2023 by Dee Hardrath
The people at Wilde were polite, professional and did an EXCELLENT job installing both a new garage door and a new opener (chain drive its called I think). The installation went very smooth, the clean-up was perfect and the door and opener are working great. Excellent communications as well. I definitely would recommend Wilde for garage door maintenance, repair or installation.
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September 2023 by Eileen Schumann
Joe Wilde Company arrived on time this morning and did a great job fixing my garage door. The rubber strip along the bottom of the door was pulling away. . Mike also inspected the cables too and thank goodness he did. They were getting ragged ! So Mike replaced them. He also explained what I could do about the rust on the door tracks.Joe Wilde Company is the best?
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September 2023 by John Taylor
I was extremely pleased with my experience with Joe Wilde Co. My project entailed replacing original industrial looking doors on my detached steel garage. The ordering process was smooth and working with Garret was easy. His communication was exceptional. The installation happened to fall on a brutally hot day but the crew of Joshua and Chris were obviously experienced and did a great job. I highly recommend Joe Wilde Co.
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August 2023 by Bill Dreyer
The service was great. Mike was on time, efficient, and personable. We have used Joe Wilde at our old house, so when we needed a repair at our new house, they were the first company I thought of, and they did a wonderful job. I would always use them again and also recommend them to friends.
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August 2023 by Adam Rasmussen
Great service! I called in the morning, was able to diagnose the likely issue on the phone, and a technician was at my house within two hours. Technician Michael McGowan was excellent - he took great care of the garage door and talked me through everything. Great customer service, great experience, very well done!
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August 2023 by Grant Rediske
Have been using this company for approx 20 years. Had a recent problem with the garage door opener not working properly. Called on 8/17/23 and an appointment was made for 8/18/23 with an arrival window between 10:00AM - 2:00PM. When I made the appointment, I asked, if at all possible, that the earlier the better would really help me. Got a call from Michael McGowan, their technician, at approx 10:20AM, and he was at my home by 10:30. GREATLY APPRECIATED!! Mike quickly diagnosed and fixed the issue in less that half an hour. The door now works like new! Again....GREATLY APPRECIATED!! To add to my satisfaction, Mike only charged me approx half of the full service call charge, based on the fact that he had been to my home earlier this year for a similar issue. Imagine.....the service call EARlIER than expected.....AND.....A VERY REASONABLE PRICE!! I'M A HAPPY GUY!! Nicely done Joe Wilde and Michael McGowen! Will continue to use this company in the future! Highly Recommend!
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June 2023 by Brian Talsky
Can't go wrong with this company. Good phone service, came out when they said, tech Mike was knowledgeable and courteous, and pointed out corroded cables that also should be replaced with the pair of springs needed. Offered homeowner tips and explained everything. Not cut rate with price, but you will get the job done the right way and on time. If you value careful work, this is the company for you.
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June 2023 by Jake Nonya
I called Joe Wilde yesterday to replace a broken torsion spring in my garage. Mike showed up and provided his recommendations and reasoning behind those recommendations. After a hour or so Mike had my garage working better then new. Good price, great customer service.
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June 2023 by Linda Vincent
We've used Joe Wilde Company three times in the five years we've lived in our condo. Excellent company! Most recently, our garage door was sagging. We expected we'd have to replace the door for $2000+, but Mike braced the door for less than a 10th of that. Reliable & knowledgeable.
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May 2023 by Hephziabah Beulah
On a Saturday evening my garage spring broke and I was able to get my car in the garage. On Monday my intention was to go with a different company that is just down the road from me, but because I befriended an old guy on a walk 3 years ago who told me about Wilde, I, at 4:00 am, read reviews, and remembered about the old guy and called Wilde instead. Scott answered the phone at 7:30 am and he told me he is a technician too and was very informative after I explained my situation. I was shocked when he told me that he had someone to come out this morning. Mike, the technician, was professional and knowledgeable about what he was doing. He didn't mind me hanging out and he explained and answered my questions. He even advised me about the points on the terminal of the operator, that most people do not acknowledge. The experience reminded me of hanging out with my Dad when he did repairs as I was right there with him. Mike let me raise the garage door with 3 fingers as I remembered with my Dad. I am blessed! I highly recommend this company because right from the start, on a Monday, I had a professional experience. I give them 100%.CathyBrookfield
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May 2023 by gerald pergande
Very good price on my repair. Was told upfront on total cost of repair, no hidden extras.Service technician was very knowledgeable and willing to address all my questions. Gave some very useful information on general maintenance of door parts to prolong life.Cleaned up and took all old parts with him.I highly recommend Joe Wilde
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May 2023 by Larry Sager
I've had Joe Wilde repairman over at my various residences a number of times over the course of the last 30+ years. I've always found them to be prompt, knowledgeable and their prices seem very reasonable.When I have garage door issues, I don't even consider calling anyone else.
