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October 2023 by David Bobke
We’ve been with North Shore for over 40 years. The customer service is better than first rate! We trust their suggestions. They’re never pushy.
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September 2023 by Ken Wiske
Sara, Ava, and the entire staff go above and beyond to make every visit smooth - and they treat our kids like family!
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August 2023 by Bekah Lyon
The staff at this location are always friendly. For a while I was coming in a lot and they started to recognize me which was fun. They were very helpful when we needed to open a joint account for my husband and I, and making sure we had beneficiaries, etc. I enjoy that they make just enough small talk to help me decompress from my day, and not so much that I feel even more drained than when I walked in. They found the right balance. I appreciate them not making me feel rushed ever (when I’m sure sometimes they’d love nothing more than to tell me to move faster ?).
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May 2023 by Michael Steck
Sara and Ava have done a great job through the years building a team that focuses on serving their customers! I enjoy the consistency of the friendliness of the staff members. They are always willing to help and do a great job of taking care of my banking needs and making me feel valued. I stopped using the online banking offered because they make in person banking so much fun! I am certain you would find this a great place to bank!
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March 2023 by Bill Reed
My wife and I have been working with this North Shore branch for a couple of years now. I don't physically go in to the office that ofen, but when I do, what a pleasure it is to be recognized and greeted by name. Kudos to Sara, the Branch Manager, and her staff for providing such good service.One quick story to support this review. We recently worked with Kevin in Personal Banking to set up a home equity loan. We hit one minor snag, which wasn't North Shore's fault. With a little help from us, this issue was quickly resolved (by Kevin) who provided excellent follow up.
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February 2023 by karyn Kowalski
Been banking here for years. Megan, Chris , Sarah and Ava are the best. Always attentive and helpful! They all are friendly and knowledgeable and assist me with all my needs! A big Thank you to all of them.
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May 2020 by Adam Doornbos
Been banking here since I was 7 or so never had a bad experience in 13+ years. All employees are happy to help and answer questions. If they don’t know the answer they will find someone that does to help.
