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February 2024 by Lawson Jefferson
Really appreciated the honesty and service from the team – also, amazing availability (booked online). The sent me a full break down of my vehicles issues and did a great job talking through what repairs were crucial and which could wait. I’d recommend them for anyone looking for an unbiased/non-dealer opinion.
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December 2023 by John Hallada
Silver Lake is my go to shop. They have done major repairs on two of my vehicles. There very thorough, professional and on time. They always keep me aware of my cars status. I highly recomend them. John
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December 2023 by Kat Cone
They picked my car up on Wednesday and dropped it off the following evening making sure that everything worked properly. So far good! They have a good service and picking up and dropping off your vehicle and they keep you posted on repairs.
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November 2023 by C.M. Muhar
I was not familiar with Silver Lake, but due to location of car breakdown, had my car towed there.I was concerned I might get overcharged for poor work, which has happened before, but Robert and his crew did an excellent job doing major repairs on my car! He shopped around to get the best prices on parts, described what had happened to my car in a way I could understand, and gave me repair options. He kept me abreast of the process, and showed me all the faulty parts after they were removed. He had the car ready when promised and I paid a fair price. I couldn’t be happier! Silver Lake is expert at their work and charge fair prices.Services: Steering & suspension repair
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November 2023 by Robert Schuldt
I drove back to Wisconsin for a military funeral. Upon my arrival my transmission locked up and rendered my car undrivable. As a member of active duty military, I was pressed for time to get it fixed. Silver Lake Auto was able to diagnose the issue and repair it in 2 days and got me back on the road. They were professional, courteous, and very transparent. 10/10, would highly recommend.
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November 2023 by Paul Anderson
Silver Lake did an awesome job. Completely inspected my vehicle providing pictures, notes, suggestions and price for each repair. I must say very good pricing. I will be going back and let everyone I know to go there for auto work.Service: Steering & suspension repair
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November 2023 by joseph perez
The silver lake auto and tire center, fronting Robert has been extremely helpful to me. I highly recommend this to any one, especially those who are new to cars because they will send you detailed description with photos and videos with parts that needs replacement or fix. They also gave a free general check up and loan car which is absolutely awesome!Services: Tires
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November 2023 by Shantora Manual
I’ve taken my car here twice for repairs and both times Silver Lake has done a fantastic job. Robert and Taylor are great and always provide wonderful customer service. I will continue to get my car repairs done here.
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October 2023 by Paul Binnebose
Taylor and Robert are the hood ornament of this business. To say they BOTH go above and beyond my reasonable expectation is an understatement.I need more characters to explain why Silver Lake Auto is the best auto&tire center in a hundred mile radius.
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September 2023 by Jeff Heinzel
Very happy with the service. Switched out rims on my 2022 corvette. Did a fantastic job and the price was fair.Service: Tires
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August 2023 by Alexandria Smith
Austin was extremely helpful and understanding. He went above and beyond and even offered to drive me home when I had to scrap my car. He was personable, kind, and all the staff there were helpful and polite. They even gave me a large discount on a service i already agreed to, since it wasn't as complicated as they expected. They didn't want to charge me the entire price for it since they didn't do as much as they thought they would have to. This kind of thing shows real integrity, as they easily could have gotten away with charging me the full price and saying nothing.I got a detailed list of everything wrong with my vehicle, everything in good condition, and things that might need to be replaced soon. And nothing was done without speaking to me prior. Silver Lake Auto in New Berlin is a great shop. I'm new to the area and I won't be using anyone else from now on!
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August 2023 by Judith Zeiler
Most impressed & satisfied with Silver Lake Auto. Had A/c repair and brake job done. Provided me chauffeur service to and from and even washed my car when done! Prices are reasonable and review of entire car gave me a short list of to dos and peace of mind knowing I have finally found an honest, reliable car repairer. Signed, a happy woman.Services: Auto A/C replacement
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August 2023 by Morgan Hancock
The team here was incredibly professional and accommodating, they were able to get me in right away for a necessary tire change. The front desk staff were very friendly and thoroughly communicated the timeline an and process to me. The comprehensive inspection found some things that I wasn’t expecting, but I will definitely be coming back for all of my car care needs.Services: Tires
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August 2023 by Colin Thimmel
Silver Lake is a great outfit. Honest, thorough, and straightforward. They have handled my last two 100,000 mile maintenance calls. Austin has been great deal with. I appreciated the loaner car as well.Service: General repairs & maintenance
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August 2023 by Christine Komondoros
Great service while working a little short handed. The shuttle to and from home while my car was in the shop was a wonderful perk. Austin and the entire team were wonderul, helpful, knowledgeable, courteous and nice! Great customer service. Quality work at a reasonable cost.
