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November 2023 by Jaime Pyatt
I had such a positive experience with booking and planning for my move with Riley. In an unexpected turn of events, I ended up not needing their services and had to cancel my appointment prior to my scheduled moving date. The cancelation policy gave me the flexibility and reassurance I needed to do so.My deposit was returned to my account in the timeframe provided. The customer service was above and beyond! The company proved to stand behind their cancelation policies without any fine print exceptions or penalties. Riley made the process from beginning to end easy and stress-free!
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September 2023 by K L.
If you want damaged furniture, appliance, and your house they are the right company for you. And if you don't want it fixed in a timely manner (going on week 4 since the move), they are the right company for you. Started by showing up late with no phone call, what was quoted wasn't even completed(7 rooms to be completed with 40 boxes and only 3 1/2 done), screws and bolts left everywhere, stripped screws on furniture(wrong bit used-saw and heard it but blamed it that it was like that), cussed at you because you wouldn't sign the paperwork, billed incorrectly (have to pay in order for them to fix the damage which is more than what I paid.Do not hire them. Cant give them a 0, so 1 it is. They don't want you to post a review until they have the opportunity to fix the wrong.
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February 2023 by William Gruber
The experience with this company was nothing short of traumatic. Many, many months after the move, we’re still taking inventory of damage to generational family and heirloom furniture. Damage too detailed to account for here…damage beyond meaningful restoration… the sort of damage that hurts to look at when the property’s history is remembered. The team members were rude, immature and arrogant…laughing at property as it spilled off the back of the truck, sneering at the suggestion that more property still had to be moved onto the truck (because truck was full) and telling us to vacuum pet hair off of items before transport. Among the most stressful points: a family pet escaped after one of the team members opened a room that we explicitly and emphatically told all to leave closed and secure while the move was in progress. I spent over an hour on the phone with the company a month prior to the move describing, room by room, the contents to be moved; this, apparently, is a process the company prides itself on to ensure efficient use of time, staff allocation and an appropriately sized truck. Nonetheless, for us, the first truck, after being hastily overstuffed, had to be followed by another truck to move the remainder of our reported belongings (adding to expenses and the overall excruciating experience with this company and its employees). Speed was prioritized over careful transport of property and yet the day just wouldn’t seem to end.Damage to the home moved from, and, moved to, was similarly varied (damage to new wood floors, bannisters, wall light fixtures, glass shelves (this item promptly repaired by company), etc.).This was a nightmarish experience. To make things worse, reminders of the experience (damage) surround us. I can imagine, to some, this review rings of exaggeration or overstatement, but the 12+ hour day with this company was truly dreadful. I’m confident I represent the average, reasonable person’s sensibilities and sensitivities in using these characterizations. Some damage in the course of a move is perhaps inevitable; however, the damage that resulted here cane by way of reckless, irresponsible indifference by people who don’t care. Never have I spent four figures for such a painful experience.Moving is usually stressful under the best of circumstances. Don’t take the chance of compounding the stress with an unprofessional, careless, amateur service provider. I’m hoping to spare others the awful experience I had. If you’re about to make a long distance, high volume, multi stop move, consider carefully your options. Consider how you expect your personal effects to be protected (in my case, prized furniture was wrapped in cellophane… furniture was cast onto piles of other items in back of truck, items intended for inside were left outside). Consider how you expect to be treated.
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February 2023 by Michael Goralski
The day had run late for all of us, but Matthew and David showed up ready to go. After everything they had been through, they could have easily had a bad attitude, but they were great. Friendly, professional, and incredibly strong I was happy we made the call. They represented your company in the best way.
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January 2023 by Nancy Arena
Our moving men were on time, carefully wrapped furniture, moved furniture expertly through doorways, kindly placed/moved furniture to where we wanted it, and just were genuinely interested in making our move go smoothly. They were both friendly \u0026 helpful. We definitely recommend Two Men and a Truck for your next move--big or small.
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November 2022 by Sandy R
Lianna who works in the office was great and returned calls quickly. The 2 men who moved our stuff were very accommodating and did a great job. I would certainly use them again. And they were on time!
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November 2022 by Laurie Lavender
The team was fantastic! Jake was wonderful and his team, moving me out and moving me in my new residence was great. The took so much care with my things I can't thank them enough.
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November 2022 by Matthew Kimmel
They handled our stuff with care and professionalism, and took less time than we anticipated. Two enthusiastic thumbs up.
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February 2022 by Diane Galow Hertel
We hired Two Men and a Truck to move my elderly mom from a home to a condo...30 years of accumulated items made this a true challenge! From start to finish, this company did a fabulous job. Oliver was straightforward with explaining everything to me on moving day, and the crew of Oliver, Nathan and Anthony worked SO HARD! The guys did an excellent job in a timely fashion, all while taking care not to scratch items, rub walls or misplace things. Their professionalism and attention to detail was amazing. I have used other moving companies in the past, and these three were more professional than the \"big moving companies\" that charge 2-3 times their rate. Thank you to these three people for making a challenging move the best its could possibly be. When in doubt, hire this company. If you get Oliver, Anthony and Nathan, you've hit the jackpot!
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July 2021 by ChiefUnderAchiever
Couldn't see moving without them. Quick, efficient, budget friendly.
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May 2021 by k o
Our movers did a outstanding job, Mark and Carl work with in the quoted time, they were friendly and helpful. Definitely will be working with Two Men and a Truck. Very Happy with the move.
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May 2021 by Jason Johnston
We had a very short time window to move and called last minute to get movers. Two Men and a Truck staff reacted quickly, reviewed the options for two movers versus three and were able to meet our need!! They were were extremely quick to respond, followed up several times during the day to make sure the team was there as well. The moving team was awesome, professional, quick and practiced all the COVID precautions. Highly recommend their services!!
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April 2021 by Eliz Greene
The perfect combination of efficiency and care! We moved my mom from a large condo into an assisted living apartment. Our movers from Two Men and a Truck were fantastic. They handled her furniture (which had countless glass shelves!) tenderly. They took time to wrap everything carefully - at her new apartment they very patiently placed, and moved, her furniture to make it all fit. They were good spirited - and made the move fun .... really, lots of smiles and laughs. Great experience!
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April 2021 by Eileen Fischer
What a great experience! Tony, Leonard and Jordan were terrific. They were on time, friendly, professional and worked super hard to get me moved in a timely fashion! Riley in the office was awesome as well, Thanks Two (three) Men and a Truck!
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April 2021 by David Gassman
Max, Christian and Jay were outstanding and helpful it made the move as painless as possible. Cheers to them and to whom ever hired such a great staff!
