Hands down the worst UX I've ever experienced on a website. >12s to load every page transition, can't pay the payoff amount for a loan, only the current balance. Absolutely unacceptable.
November 2023
How can you seriously expect an interest rate of 9.1% to be acceptable. This is criminal!
October 2023
Involuntary deferment that turns into 5x your monthly bill for the rest of your loan. If this corporation is tied to your loan for education, look elsewhere. Interest rates may be higher with your credit union/bank but at least they'll listen to you.
