-
January 2024 by Erika B.
were uninformed on how to help me with the water jugs and broke the top of ours without helping us with another one. they redirected us to an aisle which had water but not the multi gallon jugs and as we were walking a worker threw a box in front of us almost hitting us and didn't acknowledge it at all
-
November 2023 by Paige B.
Don't bother with curbside pickup, might as well go in and get it yourself. The employees out there are sweet but they just don't have the help they need. Waited almost 30 minutes outside for my stuff along with other frustrated customers. The employees aren't friendly in the store, always nasty. They block the aisles with their carts full of stuff and get mad when you need to get through. I only go here when I absolutely have no other option.
-
November 2023 by Sharon D.
The entire time she checked us out she was talking to her friend (co-worker) and only managed enough to tell us what the total was. No thank you. No come again. No KMA. Back to Muskego Walmart for my shopping....this store is still the worst!
-
August 2023 by Sherry H.
This 5 star review goes to our checkout employee, Teiya. She was sweet, friendly efficient & helpful. I was shopping with my 91 year old mother. We had a lot of items & she helped load the cart. Thank you Teiya! Now for the store review .... 2 stars. Get some more service checkout lines! So ridiculous not to provide hands on help to the elderly!!
-
August 2023 by Deb W.
Produce absolutely horrible. Your remodeling and you've made your aisle so narrow that to Kurt can't even go past each other. Then you put in the self checkouts know when something goes wrong. Your employees don't have enough rains or know how to input something manually to complete a purchase and a rude on top of it. Walmart has always been a Lauren store but you guys are hitting rock bottom.
-
January 2023 by Susan B.
After visiting this Walmart and being completely disappointed with this store I WILL NEVER SET FOOT IN ANOTHER WALMART AGAIN!! IT started in the parking lot. I visited this store about a month ago, to be greeted on the sidewalk right outside of the store by panhandlers, And if that wasn't bad enough, employees were on break and using illegal drugs right outside the front doors! I should have reported it to the manager that day, but I needed to be somewhere and I figured just by the treatment and lack of Customer service I received while in the store, that no one would give a crap!! I also, should have called and reported it to the police. I know it's hard to find good help these days but there has to be a better screening process than what this store has implemented! Or the person in charge of hiring needs to stop recruiting at the county jails!! Personally, I think the NewBerlin store should be closed down permanently!!
-
December 2022 by Francine L.
I haven't been to a Walmart that is this big in my life and I mean it felt like I was a tiny human in this store. Plenty of isles filled with a lot of things. I would say I enjoy the choices and the options of the toy selection and also the home and bath section. This place hands down are almost like a one-stop shop. The only thing I can say about this super-center is why are the checkout lines so long. It seems to take a longer time if you have ever been to a Walmart than any other store by comparison. I know most items seem cheaper and lower at the cost but to me, the wait seems a little insane and ridiculous during the holidays.
-
November 2022 by Bee M.
I ordered a tv 2 days ago and it has yet to deliver. I tried calling the store and the phone rang for 15 minutes with no answer. horrible!
-
October 2022 by Joshua Aultman (Jay)
Walmart in Brookfield has by far been one of my fave Walmarts. The staff is very courteous and friendly and it feels safe here.
-
July 2022 by Ka N.
This Walmart is always a disappointment. Unfortunately it is close! Today 7/9/22 @approx 3:15 2 o my credit cards were declined, 2 diff banks!! I told them that's impossible, is there a problem with their system , since the last time I visited no one could use a credit card!! Well this time I did not have enough cash on me. So I left saying have fun putting my purchases back on the shelf! I should also say I found no one helpful and pretty much acting like a deer in headlights insisting it was my issue!! When I left I went to nearest ATM got cash, no problem, then went to another store shopped all over again, paid with my cc... NO PROBLEM!!! Have you fixed your system yet? Should I worry about being hacked?! And you owe me about $100 for wasting my time and an apology for just plain being rude!! 7/20/22 Went back checkout #8, there is an isdue with your cc machine because my chip did not work, but at least the slider did!! Fix it!!! And way too many bare shelves! Absolutely no baking sugar! White or brown!! No one knew why! Hey manager why don't you at least put a a not up that says sorry! Delivery problems due to....just make up a reason to apologize for the inconvenience, since you don't tell ant worker and the 4 that I asked did the deer in headlight thing and never noticed the entire aisle had nothing on the shelves!!! This is nothing new, last year all walmarts went half the year without french fries and not one associate knew!!! I stood in line for 24 minutes to be checked out. 3 cashier lines and self checkout lines were very long, Prices are not that good anymore for me to do a job I was not trained for! But you don't seem to train your staff either! Management has gone down hill and I didn't think it could get worse.