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January 2024 by Salvador Cisneros
Great service. Took car in with my exhaust dragging on floor. Figured out I needed resonator replaced. Fixed and out the door in about 2hrs. Highly recommend
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January 2024 by Jason Schneider
I took my car there for emissions, and the guys were very busy with actual repairs. They were very polite and took care of the line of tests waiting. About two years ago they also completed muffler repair, and it has been perfect since. Highly recommend this shop.
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January 2024 by Daniel Timler
Looking to get an emissions inspection. Took 10 minutes to get someone to notice me in the waiting room only to have them tell me it’s going to be a while, while gesturing to the two individuals in the room. Immediately left the room without a chance for me to ask additional questions. I would provide names but didn’t even meet the person who talked to me. I’m local to muskego and like to support local businesses, safe to say I won’t be supporting this one. I save ☝️ ⭐️ for swift kicks in the nuts.
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January 2024 by Audrey
Awesome! I thought I needed exhaust work but Wade quickly Diagnosed it as wheel bearing needed replacement. They did the job right away and the car runs like brand new!
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November 2023 by Anne Siegman
Negligent, negligent, negligent! Went in to get an estimate on my exhaust. There was a hole in the flex pipe under the front of the car. Was told that is would cost around $1400 dollars to fix because they would have to replace the catalytic converter to do the repair. Plus, they said that the motor mount was loose and that would be another $500 to fix. It took me about 4 weeks to save up the money. When I returned to get the repair done and handed them the estimate, they told me that is was only for part of the repair, the catalyic converter, NOT the flex pipe, which would be another $350. When Iquest ioned why, when I asked for a quote to repair the exhaust, they only quoted for one part (and NOT the part that actually had the hole mind you) they said that they would take care of it and honor their original estimate. However, when I told them I was going to wait on the motor mount repair they said if I didn't repair that also, they wouldn't warranty the exhaust repair. I said fine, $1400 was all I could afford at that time. Within 2 days of picking up the "repaired" vehichle, it was pouring exhaust into the car itself and making almost as much noise as when I brought it in. Took it to another shop and they showed me what had been done. Two gaskets were blown out that they never mentioned to me and instead for replacing them they just used muffler putty to seal them, Where they attached the new pipe to the old they only half soldered it and then shoved putty in the rest, and they never fully bolted and soldered it to the manifold, which left the air intake pulling the exhaust into the car. No to mention, there was ABSOLUTELY NO MOVEMENT IN THE MOTOR MOUNT! I had to spend another $600 dollars to have the other shop take everything apart and put it back together correctly. I highly recommend you find another place to take your vehichle. Not only shoddy work, but very dangerous AND dishonest..
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October 2023 by Mark Eurick
We emailed and called prior to our emissions test for my son's first car. We were told any time before 5pm. I got off of work and we immediately headed over and arrived at 4:45pm. The technician came out 10 minutes and EXTREMELY rudely yelled at us saying "Yeah?! What? Can I help you?!" I told him why we were there and hea said no, he didn't have time. I was going to make an appointment for getting the muffler replaced, tires replaced and, brakes checked but, no chance in hell now.
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September 2023 by Jaki Czarnecki
Today I noticed I had not 1 but 2 tires both with nails in them! I’ve lived across from Wisconsin Muffler almost 26 years now and had never stopped in but boy am i glad i did today! Most places aren’t even open on Saturday’s so i was thrilled when i saw they were open AND could squeeze me in for a walk in! Wade was the gentleman who helped me out and was not only extremely friendly and knowledgeable but also provided fantastic service! The shop guys inspected ALL my tires and ended up finding 2 nails in 1 tire and 1 in the other. They patched all 3 for me and recommended a great deal on new tires before winter. I was in and out in under 35 minutes!! I will definitely be returning here for future needs and will be recommending to others! Customers service was unmatched!Service: Tires
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September 2023 by Joel Sys
We needed a new pipe connection and muffler. The estimate was competitive and we authorized the work. It was completed within an hour. Excellent workmanship. All joints were welded and new hangers installed. Would go back for future work.Service: Exhaust
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September 2023 by Joseph Montoya
Don't go to a business that removes your one star review.Back in 2021 you worked on my Ford ruined the vehicle got air into the transmission tried to replace it with an engine not ment for my make. Then proceeded to take apart other parts of my car that did not need fixing.My backseat had upholstery ripped up and both seatbelts inaccessible bc they were now locked under the full backseat.DO NOT GO HERE. THIS SHOP NEEDS TO BE SHUT DOWN BY THE STATE.
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September 2023 by George Basily
I dont usually leave reviews for mechanic shops but i really enjoyed my experience with Muffler Tire & Auto Center. They are busy but never compromise on quality. We brought the car because we thought we needed a full break service but they inspected everything and the fix was much simpler. Didn't try to upsell us on anything and they were honest when they found something that they couldn't do and referred us to a few other places that they trusted. Overall, would highly recommend them to anyone looking for a car mechanic!Services: Air & cabin filter replacement
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August 2023 by Bob Shannon
Stopped for an emission test. The manager told just a few minutes. 30 minutes later the manager asked me what I needed? Again told an emission test. He told me too busy with other work and he didn’t know when they could get to me.Service: Exhaust
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July 2023 by dawn L
Arrived at this station during voicemail stated emissions testing day & hours. They refused me the test because of "short staffing."I will not patronize again, inexcusable non-customer service.
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July 2023 by DC L
Advertised and on their voice mail that they do WI emissions drive- in testing on Tues. & Weds. but they refused when I got there. Will not patronize this place nor recommend.
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July 2023 by Reinder Oost
My wife and I will solely use Wisconsin Muffler as our go to auto center. Their pricing is way better than competitors, while the quality and service is superior. I like that estimates + insight of the repairs are given up front so you know what to expect as far as pricing and the needed work/timeline. In the past we have had Wisconsin Muffler even use a used (but good) car part that saved us several hundred Dollars. Wisconsin Muffler is very trustworthy.
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July 2023 by Matt W
I needed my struts replaced on my 2015 Honda Odyssey because I was trying to sell it. I picked up 2 days later and they said the technician noted a broken ABS sensor wire ??♂️ ( you mean the wire he broke while replacing the struts!?) My dash had 4 different check engine lights on and so many different things no longer worked in the car...it was beyond stressful!! I called back after getting home to inspect the "repairs"... Told them they needed to fix this! I dropped it off a few days later and they did replace the sensor which cleared up all the other codes/errors. They didn't charge anything extra for finally fixing it...I just more upset that the technician doing the work actually tried to hide the fact that he F'ed up! They did right their wrong, but when trying to sell the vehicle within the next few days... It was an extremely stressful situation I shouldn't have had to deal with. Thanks Adam for being an honest guy!
