The UScellular store in New Glarus provides exceptional service from real humans. Staff are noted for being very helpful, courteous, and swift, offering rapid response to problems. Reviews highlight service that goes above and beyond, with employees described as extremely knowledgeable and friendly. Customers report excellent customer service throughout processes like phone pre-orders, data transfers, and solving update errors, often with a smile and laughs. The store offers the latest smartphone devices and accessories, high speed internet, and connected home solutions. Many customers express being very impressed and give the highest marks for professionalism, highly recommending the location for its excellent service.
Only one person working (Travis) with two customers needing help. He multi-tasked and assisted both of us with knowledge, speed and patience. He explained everything and answered all of my questions. An amazing visit. I left with a smile on my face. I’ve always had a good experience at this location.
June 2025
Very impressed with the service I received today! I need help with a warranty and the gentleman went above and beyond to make sure everything was working for me. I believe his name is Yael.
May 2025
They answered all my questions mr.Yaei took good care of me