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June 2022 by Ron Taritas
People have to understand that delivery is different in New Glarus. Counter service is excellent. Kudos to Kim for a job well done.
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June 2021 by Kaytee Lemke
Update as of 1/28/2021: I got a notification that 2 of my packages had been delivered, went out to get them and again my ring that I had ordered for a SECOND time is MISSING AGAIN. Do I need to get the police involved because I will....NGPS YOU need to get your act together.....They couldn't deliver my Amazon order due to my front door not being accessible...are they that lazy to get out of their truck to come to my front door which IS accessible...not my fault the neighbors block the mailbox which the package wouldn't fit into anyways...they have delivered smaller packages to my side door with no issues before...
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June 2021 by Minako Voeltz
Too bad ZERO stars isn’t an option. I have had the last 2 weeks worth of deliveries going to the wrong address. The wrong home returns the item either to the post office or via their mailbox. Instead of actually delivering this to the right address the post office then just sends these items back. Awful customer service when you’re in the building, rude responses or being ignored very regularly. Sad you can’t even get your own mail to your home, and the P.O. Box system there isn’t worth it either with the same amount of complaints. Will be complaining very regularly, I’m sure without response, but get your mail or packages a different way if you can. This office is HORRIBLE!!
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February 2021 by Kaytee CornejoLemke
Update as of 1/28/2021: I got a notification that 2 of my packages had been delivered, went out to get them and again my ring that I had ordered for a SECOND time is MISSING AGAIN. Do I need to get the police involved because I will....NGPS YOU need to get your act together.....They couldn't deliver my Amazon order due to my front door not being accessible...are they that lazy to get out of their truck to come to my front door which IS accessible...not my fault the neighbors block the mailbox which the package wouldn't fit into anyways...they have delivered smaller packages to my side door with no issues before...
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December 2020 by Matthew Priebe
Went to the post office and waited in line for 30 minutes. Get to the front and she says. 'Sorry we're closed'. Then she proceeds to help the two people behind me quick as I left. Uhh...?
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November 2020 by Kellie K.
Live in a neighborhood where 98% of the homes have a covered porch. Having said this, couldn't understand that ONLY the USPS was leaving packages outside by garage doors instead of on the porch. Saw mail driver do this and went outside and asked why this was. It was explained to me that they don't have to put packages on the porch, as I stood in the pouring rain with my package outside on the ground, in front of my garage door!!!!! The package was getting rained on!!! Ridiculous!!!
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October 2020 by Scott W.
Rude AF! Also with Covid having to drop packages in the back they have misplaced one package and delayed the shipping 3 days, and literally lost another! Made a formal complaint with USPS about this location. I suggest you do the same. I have moved on to using the Madison location near Woodman's west, or My Horeb. Both are very friendly and don't lose packages.. unbelievable.
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October 2020 by Brad J.
Rude AF! Also with Covid having to drop packages in the back they have misplaced one package and delayed the shipping 3 days, and literally lost another! Made a formal complaint with USPS about this location. I suggest you do the same. I have moved on to using the Madison location near Woodman's west, or My Horeb. Both are very friendly and don't lose packages.. unbelievable.
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April 2020 by Kaytee Cornejo
They couldn't deliver my Amazon order due to my front door not being accessible...are they that lazy to get out of their truck to come to my front door which IS accessible...not my fault the neighbors block the mailbox which the package wouldn't fit into anyways...they have delivered smaller packages to my side door with no issues before...
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March 2020 by Roman Kendrick
its okay but they dont sell cheez-its
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December 2019 by Greta Grannan-Rubenstein
We've received excellent service from both the post office and every one of the mail carriers, both before and after switching mail delivery from coming out of Belleville to coming out of New Glarus.
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June 2018 by AandE Seamless
Friendly enough in the office, but the mail carriers are absolutely the worst I've experienced. You would think they would be better at their jobs considering the state pays them a great wage with excellent benefits, and phenomenal hours. You'd think....
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April 2017 by Stacey L.
This post office is teeny tiny, but it gets the job done! Once you walk in hang a left and there's a very small room with the counter for getting items mailed and buying stamps. There was one person ahead of me and both of our transactions were quick - I was in and out in under five minutes (probably closer to three). The counterperson was nice and even gave me my choice of stamps for the one letter I had to mail in addition to my package.
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September 2014 by bryan dove
Twice letters were mailed to me sent from new glarus. I live 4 miles from new glarus the first one arrived a week later and I am sill waiting for the last one which so far is a week. I could have gotten mail from Europe quicker. I guess I can't blame N.G. entirely because the mail goes to Madison before me and Madison is all screwed up.
