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November 2023 by Ben C
These people are amazing! They def helped out on me purchasing a car and helped every step of way. Let me say that they worked their magic and i will be purchasing again. Very pleased with the service and was treated very nice. I walked feeling good and that i have a received a great deal! Thank you again Rudig and Jensen I am looking forward to our next visit!Ben C
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November 2023 by Cody Bates
Sam in sales is amazing asset to this team! He helped get the most aggressive price for not only the vehicle on the lot I was looking at, but also my trade in. I explained that I will be keeping it for a long period of time(7-10 years) and he even was able to offer me a custom warranty to fit my driving needs. Thanks Sam and team for all the help on our new vehicle purchase!
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November 2023 by Eric Fink
I have purchased several vehicles from here, I have always gotten a fair price and the service department is outstanding! I highly recommend!
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November 2023 by Darcie McCallum
Located a Ford Escape that matched my needs. Was very pleased with all the staff at the dealership, especially Jason Klapps, who made the whole transaction go smoothly. Explained all the details I needed about the vehicle without overwhelming me with too much technical information. Overall a great car buying experience!
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September 2023 by Zekemeister
Taylor Dawson is the best. You call him and he will take the best care of you. Very knowledgeable on all vehicles and parts. Thank you for staying and always helping keep our family safe on the road.
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September 2023 by Jennifer Doeden
I had the best team of sales and financing staff to help make my dream a reality. Thank you soon much to Sam, Dave and Sarah. You three are absolutely amazing and I can't thank you enough for assisting with my very first vehicle puchase
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August 2023 by Nathan Zagaria
Found a mustang for sale, called the dealership at 10:30 Tuesday, got connected to mike in sales, he was helpful, got the process rolling to get a credit app going and kept in touch to get a hold on the car and coordinate getting in and signing.Made the three hour trip out, worth every mile as the entire team at Rudig Jensen ford was welcoming, warming and took care of everything. The loan signing process was painless, explained well and i was in and out in under an hourThere seem to be high quality dealerships hidden in wisconsin that are much better than the experience you'd have in the city
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August 2023 by Jarvis Randall
I have had very limited interactions with Ford over my lifetime, and this is my first business dealing with a Ford Dealership. I have to say, I've been missing out on some First Class Customer Service. I was treated with respect and my truck was repaired quickly by professionals who took the time to inspect my vehicle to ensure the repair was necessary and that the work was completed correctly. I was impressed by how I was not left waiting. I arrived at my appointed time, and they were waiting and ready to take my vehicle and complete the repairs and get me back out the door as a satisfied customer.
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August 2023 by Caladuun
Had a failure of my truck on a trip and pulled in around 10:30 AM. Found the E-Torque unit failed. Not only did they happen to have the exact part I needed in stock, they were able to fit me in and get me fixed up, I was able to leave in about 2.5 hours. Further, they found that even though my warranty was up, this part is considered part of the emissions system and I didn't have to pay for it ($1500 part alone). I cannot say thank you enough. Was hoping the Chrysler would send a survey but they didn't so...here I am going out of my way to write a review.
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August 2023 by Hailey Brown
Jason K was very helpful and made the process of testing out and buying a vehicle very easy. Make sure to call him if you’re interested in upgrading your vehicle! Thanks to him and all at Rudigs!
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July 2023 by Joseph Capogreca
New owner is very rude, Jordan from the finance department threatens to call police if I don't return courtesy vehicle. They still have my vehicle in the shop, I honestly don't know why it takes a month and a half to put a motor in. Bad,Bad service
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July 2023 by Amanda Garski
Jason was extremely helpful finding something in my budget. Made it a great and easy experience trading in my current vehicle for a new one.
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July 2023 by Jesse Behnke
Mike and Sam(sales manager) were excellent to work with. Completely straight forward and honest. They helped me figure out what would and wouldn’t work for me. They treated my situation like they genuinely cared instead of like salesmen trying to make a number. I didn’t end up buying from them due to my own issues but I’m still genuinely impressed with how they helped and treated me.
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July 2023 by Ric
Jason was very helpful and quick to respond to my questions and was very knowledgeable about the vehicle's condition. We did the transaction over the internet, which was a very easy experience with the help of Sarah and Mallory. When we showed up to get the vehicle, it was in the condition we expected and Sam treated us very well with the final documents. I would purchase from them again. Thank you, RJ Team!
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July 2023 by Jenna Gibeaut
Worst customer service I have ever encountered. Dave was unfriendly acted like I was wasting his time. Sam was not willing to put effect into helping me secure a loan for reminder of cost of vehicle even though I was put down half with trade in. Friend told me this was a great place to go. How wrong she was.
