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February 2024 by Cindy Iaffaldano
It was very important to me to buy my new car locally. Plach's found the car I wanted and I'm so happy with my purchase!!
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Had oil change done in a good timely manner
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January 2024 by Gary Scheelk
Sales very knowledgeable, and helpful. Communication was very good throughout the process. Vehicle was very clean when I came to pick it up.
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January 2024 by bob sager
problem always fixed 1st visit within estimate
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December 2023 by Chris Johnson
Service Manager was Excellent
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November 2023 by Mary Swifka
Fixed up my truck quick.
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November 2023 by John Andersen
Excellent ServiceSuper informative and nice staff!
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November 2023 by John Ross
Excellent customer service.
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October 2023 by Marsha Clark
I had an oil change and tires mounted and balanced. They are balanced perfectly. Thank you.
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September 2023 by Alice Mueller
The service staff has always taken good care of my vehicle needs. They listen well, communicate professionally, are friendly and kind. The service is done in a timely manner.
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June 2023 by Julia Juergens
The gentleman that changed my oil (Tech #17) is always the best! He greats you pleasantly, confirms what you are planning to have done today, efficiently completes the work and upon completion he goes through what he has done and ALWAYS thanks you for coming!! He has most often cared for my car since purchase and if he finds something that he recommends he will come and speak with you and will complete the work after your consent. "Jim" always greats the customers and thanks you for your loyalty! A++ Tim is also very friendly and provides amazing customer service, I love the way he interacts with all of his coworkers, management and customers. I would never buy from anywhere else!! I still have my 85 Cutlas Salon!!!!! Thank you PLACH AUTOMOTIVE!!
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June 2023 by Joe Cleereman
Had a steering issue they squeeze me in with an appointment what the problem was in the meantime gave me a loner car to drive around my errands very polite and professional definitely would go back
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June 2023 by Kaitlyn Schabow
I'm extremely dissapointed in the service I received here. I purchased my vehicle from plach a few years ago. I had brought said vehicle to a small auto shop a few months ago and they told me my engine was bad! I took it into plach because i trusted them, as i didn't have a problem with my vehicle since purchasing it and figured they were reliable! I told mark I was told the engine was bad, and needed to be replaced, and that i wanted a second opinion. Mark told me my engine was fine, and even acted surprised that i was told otherwise. They fixed something covered under my warranty, I didn't pay a cent. I left thinking my vehicle was perfectly safe to drive my family in. Not to mention, relieved that i wouldn't be without a vehicle. I did not have an issue with it until last week when I took my two young children to the Milwaukee zoo. My car died right when we pulled up to our destination. Turns out, i need a new engine afterall. I want the person(s) who worked on my vehicle to know how lucky me and my family are that this didnt happen on a very busy interstate, the outcome could have been worse. I feel that I was lied too by the people here. Perhaps someone didn't want to do the work with the warranty company to get me a new engine. Maybe someone doesn't know what they are doing and shouldn't be doing diagnostics on vehicles...considering a bad opinion could have resulted in a serious car accident.
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June 2023 by Sherry Hintz
Staff at Plach Automotive Inc has always been quick to respond. Today was no exception. The immediate issue we had with our vehicle was handled with prompt service to get us back on the road again with no worries. We thank you!
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May 2023 by Debra Beyer
I love working with everyone at Plach. Friendly, informational, always a great experience. It's hard to find a place you feel like you can trust, especially as a single female. I trust the people there to treat me fairly.
