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January 2024 by Drake Best
These people are rude and immune to constructive criticism. They never take accountability for bad experiences, its always an excuse or justification. They know they can get away with things because its New Richmond Wisconsin, they’re not held to any high standard. Nothing but stares as you walk in, rude condescending answers, and “INFRACTION!”(s). I read a review that an employee put a 5 year old in a jiu-jitsu hold, for what reason would you need to put a 35 pound girl through something like that, let alone run away from taking accountability or at the very least apologize for the entire situation, instead they gaslight the poor kid and her parents and threaten a lawsuit. Smh, not everyone has this experience im sure most wont, but if you come close do not expect any professionalism.
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September 2023 by Briana Edwards
Group classes are great and have built a sense of community for me. Bodypump is my favorite class and Laura is an awesome instructor . Would love to have a spin class again and bodystep.
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August 2023 by Kimberly Gleason
Came here for my son's birthday party and the life guards on duty refused to open the water slide when it was supposed to open from noon-5pm. This was at 3. Instead they decided to relax in the Jacuzzi and do nothing. I also took pictures of them sitting there relaxing instead of doing their job.
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February 2023 by Dave Coombs
We had our boys birthday party there and it could not have been easier! The price was fantastic for everything included. The staff was amazing before, during and after. The kids loved the bounce house and the room was perfect sized for a med/large group of pre schoolers! We will be back next birthday!
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November 2022 by Cassandra Sieracki
Great people, always ready to be helpful. Life guard pool girls sure like to blow their whistles.. holy cow.. I accidentally went under a rope a few inches by the unopened slide; not knowing is was right behind me since I had chlorine burning my contacts and couldn't see outta my eyes for a few minutes.. just blowing that whistle as hard as she could til I could see thru my burning eyes why someone's goin postal on this annoying whistle..took me a minute but yep- it was for me as shes got this face like-DUH IT'S YOU!!. ....thought my 30some year old butt was going to prison lol. She probably was just having a bad day and let the deafening whistle take charge. Only negative experience though... Not bad. I really love this place. Everything they have to offer should be checked out at least every other month..ya never know what could happen for you or loved ones. Thank you.
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October 2022 by Trevor Thibado
This place is amazing they have affordable memberships, they have an amazing big pool area with a whole area for children, plus there is a pretty good gym and a lounge area. They have a womans, men's, and a family locker rooms!! All the staff are very polite, friendly and helpful. I highly highly recommend this place for everyone!!!!!!!!
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October 2022 by Candy Mayou
It was a nice wide open space indoors for the kids to play duck, duck, ray duck. Then the birthday boy opened his presents. Everybody had a good time. Then the kids went swimming in the pool.
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October 2022 by Collin Kuhn
Nice basketball court. Great gym facility. Clean pool.
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October 2022 by Dan Schmitt
Nice family friendly facility. Lots of options for families with small kids
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August 2022 by Jill Marie
The pool was perfect not to cold not to warm. Going back soon
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August 2022 by Wendi Morse
This place is a wonderful community option for older individuals that want to exercise in a smaller venue. Also a less expensive place for kids to swim inside and play at the splash pad outside. The life guards were engaged and friendly. The only issue I have is i think the pool bottom could be "cleaner." (Sand and leaves from the outside)
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August 2022 by Marcia Roberts
Wonderful place and people. So much fun in the pool with nephews and niece and sister Sherry.
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August 2022 by Orren King
Has plenty of water activities for kids and a big enough pool for lap swimming
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July 2022 by Jesus Alvarez
Gym and pool are good definitely like working out there and they have a kids cove so you can bring your little one when you work out and they watch them!
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June 2022 by Judy D.
Great place that caters to every member of the family. Awesome water slide and splash pad for the kiddos.
