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February 2024 by Erin Cano
Having issuing with my account since i came here in November. After walking in and getting help from an associate, he stopped and said he had to help someone else because they had an appointment, but he would still be helping me. I was patient and let him do his thing, but he input my address incorrectly and shipped my new iPhone 15 there. AT&T has tried to charge me full price multiple times for this phone even though it was returned to the sender. Ended up having to PAY to open a new line, to get this fixed when I had my previous number for 18 years. I was also told my bill would stay the same, it’s now $20 higher. He also added my email to someone else’s account, now I get their monthly bill and account number sent to me. Tried going back to the store for help and the manager just kept trying to push their WiFi on me. Ended up calling customer service multiple times to get billing fixed, spent over 2 hours on the phone at one point to fix billing from charging me $300/mo and they were also unable to remove my email from the persons account that continues to send me their personal information.
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January 2024 by Alan Atkinson
Billing was not right. And not happy talking to nobody. But computers
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December 2023 by Richard Glazewski
Went to Best Buy and purchased an unlocked phone. They did not want anything to do with me as far as transferring all my stuff from my old phone to my new. I came to this AT&T location and they helped me with no questions asked and no charge. Great customer service and a friendly staff.
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December 2023 by Phil Beyer
The manager here is awesome. Him and his staff are super friendly and knowledgeable. This is the best att store in the area.
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November 2023 by Dita Rudi
Friendly staff and we received very good customer service!
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October 2023 by Rico Watson
Walked in ready to get rid of att but after the staff here worked with us we ended up with 2 new phone and alot happier
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October 2023 by Daniel Ocegueda
Kenneth and his colleague were very helpful in assisting me with upgrading to a new phone and plan. Thank you for the excellent service!
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October 2023 by Smoke & Pure Vape
Jamal was the best att representative that’s ever helped me. Went above and beyond from over the phone to me traveling to the location and his continued help. Customer service off the charts!
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August 2023 by Francisco Bahena Goeller
Tom helped us with setting us my wife with a new phone. He was amazing the entire time and made my day just a little better. Thanks Tom!
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August 2023 by Celeste
Tom was very helpful and helped me upgrade my phone! Thank you Tom!
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July 2023 by faisal obeidat
Jamal is probably the best phone salesmen I’ve ever worked with. I came in knowing in about to give somebody a headache but he made buying a new phone so easy. Peace of mind is A1. If anybody needs anything, I’d make a far drive just to work with him.
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May 2023 by Dorothy S.
I normally go to this location, and was planning on getting a phone today. I specifically went to this store for this young man, I looked over the phone asked the price, all good, then was told me I had to pay the tax. Okay, I asked how much that is, and he said he wasn't good with math. I said "isn't that why you carry that thing?"referring to his iPad. He said "you have one too", referring to my phone"I said but aren't you the salesman, and supposed to be selling phones to me?" He said "no".What!!?.....thats where he lost me. Bye bye ATT OC. I've spent thousands of $$ here.
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May 2023 by Lauren Jones
I’ve been coming to this store for years for everything from phones, to new services, upgrades, etc. Jon usually helps us and is always super knowledgeable and honest with us giving us the best deals. I wouldn’t trust anyone else!
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May 2023 by Jason Jones
Jon was very helpful getting my service switched over from a different carrier.
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April 2023 by paula oleszak
Just upgraded phones and iPad. Roman was extremely knowledgeable, helpful, courteous, and polite. Great rep for the company.
